Recruiting AI Agent for customer support hiring
Hire support agents whose English, tone and patience you have already heard. turrior sources across 50+ countries, posts to 200+ job boards and video-screens every applicant, so you compare real conversations instead of resumes.
Valentina R. · Sales Rep
Medellín, Colombia · Verified
50+
countries
200+
job boards
$1
per video applicant
0
subscriptions
Hiring is eating time you don’t have.
Language is the whole job
A support hire’s accent, clarity and tone decide how your customers feel. A written application tells you none of it, and a typing test tells you less.
Volume with no filter
Remote support postings attract hundreds of applicants in days. Reading them all is impossible; skimming them means missing the good ones.
Churn restarts the process
Support teams hire in cohorts and lose people in cohorts. Every wave of attrition means running the whole screening cycle again.
From role to verified video applicants in one chat.
Describe the support role
Channel mix, tools, shift pattern, languages and tone. The agent writes the posting and the screening script.
Reach support talent globally
Your role publishes to 200+ job boards across 50+ countries, including bilingual and regional boards.
Hear every applicant
Applicants answer your scenario questions on camera — an angry customer, a refund policy, an escalation — so you judge tone and clarity directly.
Interview a real shortlist
Review reels with match scores, then invite the people you would put in front of a customer.
Video applicants, not fake resumes.
Resumes lie. Video doesn’t. Our Recruiting AI Agent holds a real screening call with every applicant, then sends you a short video reel so you can see who they are before reading a single word.
Video-verified identity and skills, live on camera.
Highlight reels instead of six-page PDFs nobody reads.
$1 per video applicant screened, with no monthly subscription.
turrior · review queue
0 invitedReviewing 1 of 3
Elena M. · QA Engineer
Mexico City, Mexico · Verified on video
AI screening note: Strong automation background. Elena clearly explained her Cypress environment and testing process.
Support hiring is a listening problem
Every other function can be screened on paper to some degree. Customer support cannot. The job is spoken and written conversation under pressure, so the only meaningful screen is hearing the person talk through a real situation.
That is why support teams end up running hundreds of short calls, or skipping the screen entirely and discovering the problem in week two of training — after they have paid for onboarding.
turrior moves the listening to the front of the process and makes it cheap. Every applicant records answers to your scenario questions, so before anyone joins your calendar you already know how they sound, how they de-escalate and how well they follow a policy.
- Hear pronunciation, pace and tone before onboarding
- Same scenarios asked of every applicant, so reels are comparable
- Screen a full hiring cohort without booking a single first call
- Bilingual roles screened in both languages
Where support teams hire from
Most teams using turrior for support are hiring remotely across Latin America, Eastern Europe, South East Asia and Africa, usually for time-zone coverage rather than cost alone.
The same flow covers frontline chat and email, bilingual queues, technical tier 2 work and support leadership, with the screening conversation adjusted per role.
Hire the people who build the company.
Frontline support
- Support agent
- Live chat agent
- Email support
- Help desk
Bilingual support
- English/Spanish
- English/Portuguese
- English/French
- Multilingual triage
Technical support
- Tier 2 support
- Technical support engineer
- Onboarding specialist
- Product support
Support operations
- Team lead
- QA analyst
- Knowledge base writer
- Workforce planner
turrior vs job boards vs an agency
| turrior | Job boards | Recruiting agency | |
|---|---|---|---|
| What you pay | $1 per video applicant | Monthly subscription per board | Thousands per hire |
| Who screens applicants | AI agent, on a live video call | You do, from resumes | A recruiter you never meet |
| What you review | Short video reels + match score | PDF resumes | A written shortlist |
| Reach | 200+ job boards, 50+ countries | One board at a time | The agency’s own network |
| Time to a shortlist | Days | Weeks of manual screening | Weeks, plus onboarding calls |
| Commitment | None — pay per applicant | Rolling contract | Retainer or success fee |
$1 per video applicant. No subscription.
Job boards charge monthly. Agencies charge thousands per hire. turrior only charges when you get a real, video-screened applicant.
Still not sure if turrior is right for you?
Ask your favorite AI why our Recruiting AI Agent is the best choice for sourcing and screening remote talent.
Questions support teams ask.
Can I test English level on the screening call?+
Yes. The agent holds the conversation in the language you choose, so you hear pronunciation, listening comprehension and how the applicant handles an unexpected question before you spend interview time.
Can I use my own scenario questions?+
Yes. You provide the scenarios — a refund dispute, an outage, an upset customer — and every applicant answers the same ones, which makes the reels directly comparable.
Does this work for hiring a whole cohort?+
It is designed for it. One role description can screen hundreds of applicants, and you review reels in a queue rather than scheduling hundreds of first calls.
How much does it cost?+
$1 per video applicant. There is no subscription and no per-seat licence, so a hiring cohort costs what the applicants cost.
Keep reading
Sales & SDR hiring
Hear the pitch before you hire the closer.
Hiring in LATAM
Bilingual support talent in your time zone.
Recruiting teams
High-volume screening for in-house teams.
How turrior works
The four steps from a role description to verified video applicants.
Pricing
$1 per video applicant, no subscription and no agency fee.
Case studies
How companies cut recruitment time and cost hiring remote talent.
Stop screening resumes. Start meeting candidates.
Join founders who use turrior to source, screen, and hire remote talent without a recruiting team.