Digital Operations Specialist
Are you ready to join a team of young professionals at a high growth start-up agency? 🚀
StratDev Digital Marketing is looking for a dynamic and qualified individual to join our in-house team at our full-stack digital marketing agency as a Digital Operations Specialist. This is a very versatile role that will include a lot of different tasks and projects across a variety of areas and departments to support and develop the company’s internal operations. The position is 40 hours a week, and is entirely remote. Your hours of availability will be 8am-5pm Monday-Friday, Pacific (Los Angeles) Time (PST) with a 1 hour break allocated whenever you choose to take it. You will be reporting directly to the Client Success Managers and will collaborate with various other members of the operations teams/stakeholders.
This job requires an intermediate level of proficiency with a wide variety of softwares, as well as the willingness and ability to develop skills in others; strong problem solving skills, organization skills, and ability to uncover problems, identify solutions, and their implementation. Tasks will vary from day to day, you’ll be performing administrative and organizational tasks, working within our project management software (ClickUp), strategizing, optimizing, executing, and documenting various initiatives across all areas of the company.
Being a Startup type agency, your work will have a direct impact on StratDev’s ability to continue to serve each and every client to the highest standards of success. We prioritize thoroughness, adaptability, and quality of work above all, while still having room to teach and help you grow!
Key responsabilities
Organizational and business development tasks with established deadlines. Developing operations-related reports and documentation for various internal initiatives. Supporting the CSM’s with project organization through the development and maintenance of project management software (ClickUp, Slack, Google Drive). Finding new and unique ways to better efficiencies and optimize existing workflows. Perform administrative tasks to ensure the effectiveness of internal activities. Designing, creating and presenting marketing collateral to internal teams. Conducting competitor research, and go-to-market research and analysis. Creating and updating internal databases, SOPs, documentation and tools. Strategize with and provide regular updates to the CSM’s regarding operations and current projects.
Skills & Qualifications
3+ years experience in marketing business intelligence, digital marketing, digital advertising, agency operations, project management, marketing administration, or related field. Understanding of basic marketing principles and techniques, especially regarding web design, SEO, paid media, social media, marketing strategy, E-mail Marketing, and Outbound marketing. Advanced written and spoken English skills (C1), including the ability to create and edit documents in English. Must know software/tools: ClickUp (Usage and Development), Slack, Google Workspace, Figma or Canva, Gmail, Drive, Calendar & Slack. Document production with tools such as Adobe, Canva, Figma, etc. Ability to multitask and problem solving with time management. Excellent communication and organizational skills. Ability to work independently on projects and report progress to the CSM’s.
We’ll love if you have: Knowledge in: Adobe, Bitwarden, Clay, CRM’s, Go High Level, Jotform, LLM (AI tools and applications), Looker Studio, Zapier Deep Inbound & Outbound Marketing Knowledge and experience 2+ years experience with task management tools (Specifically: ClickUp) Good personality and a positive attitude! Administration knowledge and cross-operational team management Company wide operational implementation experience Understanding of operational cost impact English skills (Fluent or Native) A Portfolio you can share
Benefits
Payment in USD (Flexible payment method) Unlimited PTO Work from Anywhere (Fully Remote) No overtime Work with an international team Positive and supportive work culture Opportunities for internal growth.
