Operations Supervisor

We are rebel watchmakers with a purpose. Established in 1854 as the Waterbury Clock Company, we took a traditional European watchmaking and layered American industrial ingenuity on top. That is when we began our journey to disrupt a 300 year old industry. Timex took mantle clocks made from wood and made them out of metal and made them faster and affordable for everyone. We took the pocket watch, added a strap and put it on your wrist. Today our design lab in Milan designs the most beautiful watches for consumers around the world. Come join our team, make a difference and wear watches from Timex and some of the biggest brands in the world.

Summary

We are seeking a highly capable Operations Supervisor to monitor and oversee daily activities across our global Distribution Centers (DCs). This role is critical to ensuring operational excellence, customer satisfaction, and data-driven decision-making. The ideal candidate will bring strong experience in distribution management, a working knowledge of Oracle ERP, and proficiency in Power BI to support analytics and reporting. A commitment to continuous improvement and cross-functional collaboration is essential.

Responsibilities

• Oversee DC fulfillment billing: monitor invoices, upload for payment, and prepare monthly review files.
• Support DC budget preparation and monthly KPI reporting.
• Assist in global DC strategy and customer compliance initiatives.
• Align and reconcile inventory across systems and locations.
• Ensure OTIF (On Time In Full) order processing through coordination with DCs and internal departments.
• Drive process efficiency and cost reduction initiatives.
• Maintain real-time communication with management, DCs, and customers.
• Use Power BI to develop dashboards and visualize operational metrics impacting gross margin and productivity.
• Leverage Oracle ERP for order tracking, inventory management, and financial reconciliation.

Requirements

• Bachelor’s Degree in Business, Supply Chain, or related field.
• 2–3 years of operational management experience in a distribution or logistics environment.
• Hands-on experience with Oracle ERP systems.
• Proficiency in Power BI and Microsoft Excel for advanced data analysis and reporting.
• Strong organizational, communication, and presentation skills.
• Detail-oriented with critical thinking and problem-solving capabilities.

In addition to our wide product offering, Timex Group offers the following benefits:

• 401K
• Robust Medical, Dental, Vision Plans
• Generous Company Holidays/Vacation
• Extended Sick and Personal
• Hybrid Remote Office Policy
• Summer Fridays all year long!
• Parental Leave Policy