Guest Service Agent
Content + Source + Freshness • 17 Dec 2025 • 95% confidence
Offer value
Robust compensation and benefits in a hospitality role that values guest interaction and satisfaction.
- Hourly rate of $19 - $20
- Comprehensive benefits for full-time staff
- Opportunities to grow in hospitality
- Shifts may vary impacting personal time
Pros
- Pay range ($19 - $20/hour) is competitive for entry-level hospitality roles.
- Comprehensive benefits for full-time employees enhance job appeal.
- Opportunities for growth within a focused service-oriented environment.
Cons
- Entry-level experiences may not align well with individual career trajectories.
- Shift work may affect personal time and stability.
- Customer service demands can be high during peak periods.
Who it's for
Entry-Level • On-site
Good fit
- Entry-level hospitality candidates
- Individuals interested in a career in service
- Those who thrive in customer-focused environments
Not recommended for
- Experienced professionals looking for advancement
- Candidates preferring set work hours
- Those with low interest in interacting with guests
Motivation fit
Key skills
About the job
Guest Service Agent
Assist guests with reservations and special requests in a friendly manner
About The Role
Guest Service Agent
The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.
Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.
Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
