Customer Service Representative
Full Time
full time
/hr
Contact Centre and Customer Care
10 Oct 2025
Winnipeg
Verified by Turrior
Content + Source + Freshness • 12 Dec 2025 • 95% confidence
82 / 100
Offer value
Strong value offering with a competitive salary and extensive training; ideal for candidates looking for a growth-focused career.
- Annual salary of $44,000
- Comprehensive training and career development
- Hybrid model for enhanced work-life balance
Pros
- Competitive annual salary of $44,000
- Strong training and professional development offerings
- Opportunities for performance-based bonuses
Cons
- Background check requirements may limit applicant pool
- The pressure of performance tracking can be stressful
- Potential need for overtime during peak operations
Who it's for
Mid-level • Hybrid
Good fit
- Customer service professionals ready for leadership roles
- Individuals interested in the insurance sector
- Candidates with strong problem-solving skills
Not recommended for
- Individuals seeking entirely remote work
- Candidates preferring minimal metrics and oversight
- Those lacking basic customer service experience
Motivation fit
Desire to lead and help clients effectivelyInterest in continuous improvement and professional growthWillingness to embrace a dynamic work environment
Key skills
Customer service and leadershipEffective communicationAbility to handle multiple systems and inquiriesProblem-solving and decision-making
Score: 82/100 AI verified analysis
About the job
Are you a natural leader with exceptional English communication skills, looking for a stable and rewarding long-term career? We are seeking a dedicated and professional Customer Service Representative someone whose exceptional command of English and natural leadership qualities make them a standout communicator.
If you're eager to start a career that promises both personal satisfaction and professional growth in insurance industry, this role is the ideal opportunity for you!
Start Date: November 17th, 2025
Advantages
- $44,000 Annual Salary
- Full time, Permanent position
- Hybrid Workstyle (2 days in office located in Winnipeg )
- Paid 4-6 weeks of training, followed by 2-3 weeks of mentorship
- 3 weeks of Paid Vacation & 3 Paid Personal days
- Monday - Friday rotational schedule.
- Pension plan
- Able to participate in the Share Ownership Program
- Bonus plan based on performance.
- Education reimbursement program $2,000 (annually)
- Career advancement options!
Responsibilities
- Provide accurate responses to existing and new members while maintaining the highest level of customer service
- Effectively troubleshoot/resolve telephone/email inquiries using various systems and tools in a timely fashion.
- Collaborate with other departments to help solve inquiries.
Qualifications
- Strong English communication skills
- Must be able to pass The Federal Government's Enhanced Security Screening
- Must have Strong Computer skills, using multiple screens and systems at the same time. ( Multitasking )
- Strong Problem Solving skills
- 2+ years of Customer Service or Call Center Experience Required
- Any Managerial, banking or finance experience is considered an asset
- Able to work under pressure
- High School Diploma Required
Summary
If you are a motivated individual with proven leadership abilities, outstanding communication skills, and a desire to build a long-term career, we want to hear from you.
To take the next step in your professional journey, please apply by clicking the "Apply" button or by sending your resume directly to yukti.sharma@randstad.ca
Thank you for your interest in this position! Please note that only those selected for an interview will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
If you're eager to start a career that promises both personal satisfaction and professional growth in insurance industry, this role is the ideal opportunity for you!
Start Date: November 17th, 2025
Advantages
- $44,000 Annual Salary
- Full time, Permanent position
- Hybrid Workstyle (2 days in office located in Winnipeg )
- Paid 4-6 weeks of training, followed by 2-3 weeks of mentorship
- 3 weeks of Paid Vacation & 3 Paid Personal days
- Monday - Friday rotational schedule.
- Pension plan
- Able to participate in the Share Ownership Program
- Bonus plan based on performance.
- Education reimbursement program $2,000 (annually)
- Career advancement options!
Responsibilities
- Provide accurate responses to existing and new members while maintaining the highest level of customer service
- Effectively troubleshoot/resolve telephone/email inquiries using various systems and tools in a timely fashion.
- Collaborate with other departments to help solve inquiries.
Qualifications
- Strong English communication skills
- Must be able to pass The Federal Government's Enhanced Security Screening
- Must have Strong Computer skills, using multiple screens and systems at the same time. ( Multitasking )
- Strong Problem Solving skills
- 2+ years of Customer Service or Call Center Experience Required
- Any Managerial, banking or finance experience is considered an asset
- Able to work under pressure
- High School Diploma Required
Summary
If you are a motivated individual with proven leadership abilities, outstanding communication skills, and a desire to build a long-term career, we want to hear from you.
To take the next step in your professional journey, please apply by clicking the "Apply" button or by sending your resume directly to yukti.sharma@randstad.ca
Thank you for your interest in this position! Please note that only those selected for an interview will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
