Connected Care Agent
Virtual Care Services – helping people live longer, healthier, and more independent lives at home.
We’re looking for Virtual Care Agents who are hungry, performance‑driven, and comfortable being paid primarily on results, not just on a guaranteed base salary. In this remote, full‑time role, you’ll connect with families, caregivers, and healthcare organizations, explain how our virtual caregiver supports people at home, and build a personal book of business of active subscriptions that generate your ongoing income.
Important: This role has no fixed guaranteed salary; all meaningful earnings are performance‑based and driven by your activations and active subscriptions.
Compensation structure
- Base/OTE in the system: $1,250/month (used as a reference point)
- Actual earnings model: $50 per activation + $25/month for each active subscription you maintain
- You make your base monthly from how many active subscriptions you have.
Income example
These are examples only, not caps:
- 25 active subscriptions
- Activations: 25 × $50 = $1,250 (one‑time, as you sign them up)
- Monthly recurring: 25 × $25 = $625/month
- 50 active subscriptions
- Activations: 50 × $50 = $2,500 (one‑time, as you sign them up)
- Monthly recurring: 50 × $25 = $1,250/month
Your actual monthly income depends on how many new accounts you activate and how many subscriptions you keep active over time.
Key responsibilities
- Proactively reach out to leads, referrals, and past contacts to introduce Addison Care and qualify fit.
- Conduct consultative conversations to understand the prospect’s situation (health needs, caregiving setup, budget, goals).
- Clearly explain Addison’s features, benefits, and pricing; handle questions and objections with empathy and confidence.
- Guide qualified prospects through the onboarding and activation process so they become active Addison users.
- Maintain regular follow‑up with your existing users to support engagement, answer questions, and help them get value from Addison.
- Work closely with families, caregivers, and healthcare partners to ensure continuity of care and long‑term subscription retention.
- Track your own pipeline, activations, and active subscriptions; plan your daily activity to hit your income targets.
- Stay up to date on Addison features, use cases, and success stories to strengthen your conversations.
- Represent Virtual Care Services professionally, protecting trust with vulnerable populations (seniors, patients, families).
Skills & Qualifications
- Experience in consultative relationship development, customer service, healthcare sales, business development, or pharmaceutical sales.
- Strong comfort speaking with people by phone / video, asking questions, and guiding them through a decision.
- Genuine empathy for seniors, patients, and caregivers, with the ability to balance compassion and clear recommendations.
- Hungry, performance-driven mindset; you are motivated by commission and results rather than a guaranteed base salary.
- Self-discipline to manage your own time, follow up consistently, and build a growing base of active subscriptions.
- Ability to communicate clearly in English (Upper-Intermediate or better).
Benefits
- Unlimited upside: no cap on how many activations or active subscriptions you can manage.
- Mission-driven work: help people stay on top of their health and remain independent at home.
- Remote flexibility: work from your location and manage your own schedule within agreed working hours.
- Performance-focused culture: we care about your results and quality of service, not just time online.
- Growth potential: strong performers can grow into senior sales, regional, or partnership roles as we scale.
