Technical Support Executive Job in Bengaluru
About the job
intalk.io - An Omnichannel Customer Interaction Platform by Agami Tech. We are boutique software solutions delivery organization, specializing in providing CRM, Customer Application Development, along with End-2-End Unified Customer Interaction Management suite. Our approach in the market led by a consulting-cum-solutions delivery capability has enabled our clients to reach their business road-map in the faster time thus ensuring productivity and value gain. We seamlessly integrate multi-environment corporate applications across verticals and process in business thus streamlining operations.
Website: https://www.intalk.io/
Job Description:
Roles&Responsibilities:
Proactively maintain and develop all linux infrastructure technology to maintain a 24*7*365 uptime service.
● Engineering of systems administration-related various solutions for our various SAAS products and projects as well as operational needs.
● Proactively monitoring system performance and capacity planning.
● Providing technical support to customers for Applications, Operating systems, and networking.
● Will also be the first point of contact for our clients, where installations are placed on a permanent basis, for basic troubleshooting and problem solving.
● Fault finding, analysis and logging information for reporting of performance exceptions.
● Maintain best practices on managing systems and services across all environments.
Skill Set Required:
● He / She should be familiar with the installation and configuration of Linux operating systems and setup and operation of TCP/IP networking on Linux systems also familiar with Internet concepts including SMTP, IMAP, POP, HTTP, DNS, LDAP and related protocols.
● You should possess excellent communication skills .
● Knowledge of Email concepts, Helpdesk Concept , VoIP Concept , Cloud computing will be an added advantage.
● Should be able to adjust with flexible shift
● Should be ready to travel to sites
Profile/Designation: Technical Support Executive
Gender (Males Only/Females Only/Both) :Both
Job Location :Mumbai , Surat, Gurgaon, bangalore
Desired experience: 0-2 years
Target batch Passouts :2021-2023
Course specialization:B.tech(CS/IT),BCA,MCA,BE(IT)(CE) or any equilent courses
Academic % Criteria 10th,12th, Graduation (if any) :55% above
Candidate location (if any) :Pan India
Probation/Training Period :6 months internship
Salary :3-5 LPA
Bond- (if any) & Penalty(if any) :Bond(18 Months) & Penalty (3 months pay)
Tentative date of interview :Immediate
Tentative date of joining: Immediate
Interview Process :3 rounds (Online)
