Technical Sales Engineer

This role is located in Somerville, MA - We are a hybrid work environment and are in the office 3+ days/per week.

Tulip, the leader in frontline operations, is helping companies around the world equip their workforce with connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Companies of all sizes and across industries have implemented composable solutions with Tulip’s cloud-native, no-code platform to solve some of the most pressing challenges in operations: error-proofing processes and boosting productivity, capturing and analyzing real-time data, and continuous improvement.

A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany and Hungary. Focused on composable, human-centric solutions for industrial environments, Tulip is disrupting the MES category and has been recognized as a World Economic Forum Global Innovator. Tulip has also been named one of Energage’s Top Workplaces USA and one of Built In Boston’s “Best Places to Work” and “Best Midsize Places to Work” for 2023.

About You:

• You have experience in Manufacturing or Industrial operations or it is your field of interest.
• You are passionate about Digital Transformation in the Manufacturing space, and are laser focused on driving value for customers
• You are always looking at ways to improve systems at scale, implement best practices, and improve our methodology and quality of execution within the Digital Transformation Engineering Team
• You are a natural team player that understands what it is to work in an agile environment

• You are eager to work cross functionally to improve the exposure to Tulip with the goal of decreasing our sales cycle
• You live in the Boston Area and can speak, write and comprehend the English language fluently

What skills do I need?

• BS degree in Engineering (Mechanical, Industrial, Chemical, Computer Science). MSC degree is a plus
• 5-10 years of enterprise SaaS pre sales experience
• 10+ years of valuable experience in Manufacturing or Industrial operations
• Experience in selling to or working with manufacturing companies to help them with their digital transformation journey
• Excellent business writing, presentation and communication skills
• Preferred experience with systems such as MES/MoM, LES/LIMS, WMS, QMS, ERP, SPC, IIoT, etc
• Team player with strong interpersonal skills and ability to take a leadership role to eventually manage a team.
• Have passion for technology and speak fluently about current trends related to SaaS, PaaS, IIoT, and cloud solutions.
• Detail-oriented individual with the ability to quickly assimilate and apply new concepts, business models, and technologies.
• Travel: Please note this role will involve some travel between 10-50% depending on demand.

Key Responsibilities:

In order to succeed at Tulip, you will:

• Consult customers and prospects to prepare their companies for digital transformation.
• Work closely with sales executive to effectively progress opportunities through the pipeline and secure the "technical win"
• Develop, present and deliver high-impact technical demonstrations of the Tulip solutions on a daily basis (Demos, technical presentations, technical discussions, etc.)
• Clearly articulate the benefits of Tulip’s applications to all levels including but not limited to line of business managers, "C" level executives, and IT
• Provide comprehensive technical pre sales support to Tulip’s channel partners and strategic partners including developing and training personnel on product demonstrations, product positioning, and competitive overviews (competitive intelligence) to leverage our free trial in many cases in tandem with the strategic seller.
• Identify and collaborate with prospect technical stakeholders to align around Tulip’s solution and secure commitments needed to ensure a “technical close”
• Manage and maintain internal requests using our internal systems.
• Provide input to other cross-functional departments pertaining to prospect requests and product enhancements as needed
• Facilitate brainstorming sessions and consensus building
• Perform needs gathering and requirement analysis for new customers
• Analyze and track reseller competencies and technical delivery.
• Help develop and answer RFx (RFI, RFP, RFQ), technical assessments, technical and security questionnaires
• Lead in the scoping and estimation of implementation projects delivered by the Tulip Professional Services Team

Key Collaborators:

• Internal presales team
• Sales Team
• Account Executives
• Channel Partner Management
• Strategic Partner Management
• Customer Services Team:
• Customer Solutions
• Customer Success and Account Management

Working At Tulip

We know even great candidates experience imposter syndrome. Even if you don’t match every requirement, applying gives you the opportunity to be considered.

We are building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include:

• Direct impact on product and culture
• Company equity
• Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, Commuter Benefits, Parental Leave, and 401k
• Hybrid work model and unlimited vacation policy
• Virtual company events and happy hours
• Fitness subsidies

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform manufacturing.