Product Manager

### Role Overview The candidate will be part of the Product team. She/he will work closely with multiple internal functions and external stakeholders to build a robust customer and partner onboarding platform that powers Volt’s credit products. The candidate is expected to solve problems that result in industry-best experience. This is a generalist role where the individual will get a well-rounded exposure to the organization's business, product, design, and broader lending ecosystem. This role will intersect multiple functions and work with internal and external stakeholders to drive exponential impact for Volt. #### Fitment This role is ideal for individuals who obsess over building highly scalable B2B/partner-facing products in a SaaS or consumer setup. Candidates who have worked in lending platform or onboarding roles or have a Fintech SaaS background will find this very relevant. #### Responsibilities * Responsible for supporting new product and process setup across the organization by leveraging internal and external tools * Responsible for building and maintaining a robust onboarding platform across multiple products of Volt. * Responsible for driving internal operational excellence within the organization across business lines from a product perspective. * Work closely with stakeholders to design the optimum process from an internal user experience perspective. * Responsible for understanding regulatory requirements and ensuring the platform is built in accordance with the same. * Work closely with the technology partners and cross-functional teams to identify areas of opportunity and improvement. * Responsible for ensuring every product release is held to the highest standards of quality as per our product vision by working closely with the QA team. * Proactively monitor key metrics from a product standpoint and identify areas of improvement by working with other PMs and stakeholders. ### Requirements * Strong user empathy and ability to put yourself in stakeholders' shoes in customer support, operations, etc. * Strong understanding of processes from a business, operational, and product perspective and drive alignment with technology partners. * Strong critical thinking skills, including questioning the status quo and going beyond conventions. * Strong knowledge of APIs and backend systems like databases as well as leveraging analytics for monitoring impact of new products. * Strong written and verbal documentation skills for drafting internal and external collaterals like BRD, evaluation, etc. * At least 2 years of full-time experience in product management with a focus on backend products is mandatory. * Strong communication and articulation skills, including verbal and written modes like documentation, process notes, communication templates, etc. ### Ideal Candidate The ideal candidate would be someone who’s worked with a startup or growth-stage organization as a PM and wants to transition to owning a key charter in a growth-stage Fintech company. The candidate must be comfortable with ambiguity and multi-tasking in a high-growth and agile environment.