Digital Business Analyst

Function description

The Digital Business Analyst identifies and collects the Business needs, analyses and defines the Businessmodel using conceptual modelling techniques and methods and acts as the interface between delivery and business teams (also IT); Bridging the needs of the business with the use of IT; Acting Risk, quality and issue management.

Responsibilities

• He/she takes care of Requirements management and communication and ensures good understanding of business needs
• He/she is the liaison between all stakeholders & guarantees customer satisfaction
• He/she supports the testing phase, takes care of change management and leads the closure of issues during the warranty period
• He/she takes part in the search & delivery of realistic/effective solutions to complex business challenges: provides expertise (analytical, technical & in terms of project management) in the search & implementation of digital (marketing ) solutions
• He/she works closely with the channel manager, Marketing/ Product management and with the Process team in order to understand the overall strategy and objectives for the Channels for the domain
• He/she takes the lead in specific studies related to the digital channels for enterprises
• He/she identifies the impact of business specifications and related system changes on existing back-end and front-end processes and liaises with Process/ Change manager
• He/she collects, analyses and translates business requirements delivered by our end-users into detailed business specifications taking into account a user centric, collaborative and agile way of working
• He/she builds and maintains good relationships within with the Business partners, Operations and the different departments of IT.

Requirements

• Fluent in Dutch, French and English
• You have at least 3-5 years of relevant experience in Data Analytics
• Ability to conduct cost/benefit analysis
• Good understanding of IT and testing
• Good understanding of work flow processes
• Experience working on digital transformation projects in a consulting/client facing environment
• Experience in one or more digital technology areas such as:
  • Content management: Adobe Experience Manager, Sitecore, OpenText, Drupal, Wordpress
  • Ecommerce: Websphere Commerce, Oracle ATG, Hybris
  • Digital marketing: social media, personalisation, targeting, SEO, PPC
  • Front-end technologies: HTML5, CSS, JS
  • Infrastructure: cloud, SaaS, security, server technologies
• Experience in rapid prototyping tools e.g. Axure, Balsamiq, Invision
• Understanding of delivery frameworks and methodologies (Prince 2/PMP/, Agile Scrum)
• Ability to manage meetings
• Extensive experience working on digital transformation projects in a consulting/client facing environment