Business Operations Lead
Content + Source + Freshness • 17 Dec 2025 • 95% confidence
Offer value
High value due to the strategic role in a leading tech company, competitive environment, and growth opportunities in SaaS operations.
- Strategic role in a global tech company
- Strong emphasis on SaaS operations and financial strategy
- Development of pivotal skills in management and cross-functional work
- Requires 5+ years of relevant experience
Pros
- Engagement in large-scale operations for a globally recognized brand
- Potential to greatly impact cloud cost management and operational efficiency
- Collaboration with diverse teams enhancing professional skills
Cons
- Requires significant experience (5+ years), which may limit candidate pool
- Expectations for high performance in a fast-paced environment
- Limited flexibility in work location may affect work-life balance
Who it's for
Mid-Level Management • On-site, minimal travel
Good fit
- Experienced SaaS operations managers
- Business analysts skilled in project management
- Strategic thinkers wanting to influence major tech operations
Not recommended for
- Candidates new to the field of business operations
- Individuals seeking fully remote positions
- Those preferring a less dynamic work environment
Motivation fit
Key skills
About the job
Job ID: 203889
Required Travel :Minimal
Managerial - Yes
Location: :Cyprus- Limassol (Amdocs Site)
Who are we?
Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com
At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world.
In one sentence
The Business Operations Professional drives operational excellence across Amdocs SaaS Operations, bridging business, technical, and financial aspects to ensure efficient execution, asset management, and strategic scaling of operations.
What will your job look like?
• Operational Governance: Drive cross-functional alignment across SaaS Operations teams (engineering, delivery, finance, and product) to ensure consistent operational execution and reporting.
• FinOps & Cost Optimization: Partner with finance and cloud teams to monitor, forecast, and optimize cloud costs; maintain visibility on spend, usage, and savings opportunities.
• Asset & Inventory Management: Own SaaS asset management processes (licenses, subscriptions, and infrastructure) to ensure accuracy, compliance, and efficiency.
• Project Management: Lead or support strategic initiatives, ensuring milestones, dependencies, and deliverables are tracked and achieved on time.
• Performance Reporting: Develop and maintain dashboards and KPIs for SaaS operations efficiency, cost, and utilization.
• Process Improvement: Identify gaps in operational processes and implement improvements to enhance agility, transparency, and scalability.
• Stakeholder Communication: Serve as a bridge between business and technical teams — ensuring decisions are data-driven and aligned with strategic goals.
All you need is...
- Experience: 5+ years in business operations, project management, or SaaS/Cloud operations roles.
- Knowledge: Good understanding of cloud concepts (AWS, Azure are preferred).
- FinOps or Cloud Cost Management experience is a major advantage.
- Asset or License Management experience strongly preferred as this will be one of the responsibilities.
- Proven track record of leading or coordinating cross-functional initiatives in a fast-paced environment.
- Strong analytical and problem-solving skills with proficiency in Excel, Power BI, or similar tools.
- Excellent communication, organization, and stakeholder management skills.
- FinOps certification a real advantage.
- MP, ITIL should help for the on going
Why you will love this job:
• You will work on large, challenging, and complex programs.
• You will be able to work with the best and brightest minds to collaborate across accounts/regions to provide a single voice.
• You will have the opportunity to work with the industry's most advanced technologies.
