📣 Role Summary

As a Business Development Representative at Topline Pro, you’ll be on the front lines of our mission to help service pros grow their businesses. This is a full-cycle sales role where you’ll spend your days talking to real people, listening, asking smart questions, and helping them understand how we can make their lives easier. You’ll thrive here if you’re energized by making 100+ cold calls a day, staying laser-focused, and working closely with your teammates in a fast-moving office. You’ll be selling into the SMB market with an average sales cycle of one week — urgency, follow-up discipline, and focus are critical to success. It’s fast, challenging, and deeply rewarding, especially if you’re motivated by real impact and excited to help build and improve evolving processes in a scaling startup.

⚡ What you'll do

• Qualify inbound and outbound leads, run discovery calls, deliver tailored demos, and close new business; all lead sources are provided

• Execute high-volume outreach daily across phone, email, and text — including 100+ cold calls each day to small business owners

• Manage a dynamic sales pipeline, with tight follow-up loops and task discipline

• Iterate on messaging based on real-time feedback and conversations to improve results

• Collaborate with teammates and share customer insights that inform sales strategy, product development, and onboarding

• Maintain post-sale touchpoints when needed and ensure a smooth handoff to the customer success team

• Drive a fast-moving sales process, typically closing new accounts within one week of first contact

🎯 What we’re looking for

• Recent Grad or 1+ years of experience in sales or customer-facing roles; bonus points if you’ve worked with small businesses

• Willingness to reach out cold across phone, email, and text, and a genuine desire to sharpen your skills through high-volume cold calling

• Ability to manage dozens of relationships at once while staying organized, focused, and responsive

• Excitement about working in a lean, fast-moving startup where no two days are the same

• Strong written and verbal communication skills, you know how to keep things clear, concise, and compelling

• Coachable attitude with a growth mindset, eager to learn from feedback, and improve quickly

• Comfort with high-rep, high-volume work, you thrive in an environment where consistency and hustle are key

🤗 Who you are

• Quick to learn, open to feedback, and always looking for ways to get better

• Comfortable in fast-moving, sometimes ambiguous environments where structure is still being built, you take initiative, ask questions, and figure things out

• Collaborative and coachable, you believe great ideas come from anywhere and like building alongside others

• Bring personality and positivity to your work, whether you’re dialing into a cold lead or celebrating a teammate’s win

• Motivated by impact, you take pride in helping real people solve real problems

• Resilient and energized by challenges, you show up, stay hungry, and keep dialing even when it’s a grind

🧰 Our Stack

• Hubspot: CRM for managing leads, tracking activity, and staying on top of your pipeline

• Salesloft: Powering daily outbound sequences, email cadences, and call follow-ups

• Slack: For quick updates, team collaboration, and celebrating wins together

• Notion: Our go-to for internal documentation, sales playbooks, and onboarding materials

• G Suite: Calendar, email, Docs, and more to keep everything running smoothly

• Internal Tools: Purpose-built tools that use AI to help us streamline workflows and scale faster

🚀 Your First 90 Days

• Ramp up on product knowledge, tools, and outbound activity

• Learn to run the full sales cycle with increasing independence and confidence

• Hit daily call and meeting targets using HubSpot, Salesloft, and other core tools

• Show strong follow-up habits, pipeline ownership, and coachability

• Operate at full productivity with minimal guidance

📅 Hiring Process

• Recruiter Screen (30 min): A chance to learn more about Topline Pro and tell us about your goals and background

• Sales Manager Screen (30 min): Meet with one of our sales leaders to go deeper into your experience and approach

• In Person Case Study (45 min): You’ll walk through a short exercise designed to evaluate discovery skills, communication, and coachability

• Co-Founder Screen (45 min): A conversation with one of our co-founders to talk mission, motivation, and where we’re headed next

🙌 What we offer

• $55k base salary with uncapped commissions ($100k+ OTE) + equity package

• Full Medical, Dental, and Vision Health Coverage

• Computer and workspace enhancements

• Monthly stipend for mental and physical health

• 401(k) plan (non-matching)

• Unlimited vacation, 9 company holidays including election day, and 1 personal volunteer day a year

• Opportunity to take on significant responsibility and ownership in scaling a product that can change the lives of home service pros

• Fun-filled team that doesn’t take themselves too seriously, including virtual cameos from the team dog mascots Caro and Alta

🫵 Our Values

• No Bullsh*t: We create meaningful results for our customers and drive growth for our team—ensuring progress and impact are felt every day. Our focus, both internally and externally, is on delivering genuine value rather than superficial solutions or benefit without purpose.

• Think Big, Learn Fast: We move quickly, acting on data to uncover insights and solutions. We embrace risks, knowing every experiment fuels growth—even when it doesn’t go as planned.

• One Team, One Dream: We tackle challenges together with creativity, and an open mind—always seeking solutions and embracing fresh ideas to win as a team.

• Empower Every Voice: We welcome diverse perspectives and bold ideas, creating space for authenticity and respect—because great ideas come from everywhere.

• Be an Owner: We take responsibility for outcomes, act in the company’s best interest, and treat every dollar as our own. We move with urgency, think long-term, and take pride in driving impact.

• Boom!: We take time to celebrate each other’s achievements, big and small—at work and in life—because shared success fuels lasting momentum. And we end all team meetings in a “Boom!”

About Topline Pro

We’re building AI powered Shopify for service businesses. We help service pros (e.g., roofers, landscapers, painters, cleaners) acquire direct business, fast. Up and running within minutes using Gen AI, our digital storefront products help pros get discovered, trusted, and booked repeatedly.

Topline Pro is co-founded by Nick Ornitz (CEO) and Shannon Kay (COO) with an excellent team of 30+ rockstars with plans to expand more in 2024. We serve thousands of local service businesses and were named as one of the 2023 top 50 Tech Companies building for SMBs.

We're YC-backed and well funded (Series A 2023) with several years runway, and we’ve experienced rapid growth in the past year. We're looking for a sales team member who is eager to work with SMBs in a fast paced, high volume environment.

We care deeply about a culture that is inclusive and equitable for people of all backgrounds and experiences. We particularly encourage people from communities that tend to be underrepresented to apply, including but not limited to women, people of color, and people who identify as LGBTQ+.

We believe “great candidates” do not come about through simply a checkmark next to past experiences. We believe in hiring people not just skills. Even if you do not check every box but find excitement at the prospect of working with us in this capacity, please apply.