Business Analyst
Content + Source + Freshness • 16 Dec 2025 • 95% confidence
Offer value
Moderate value due to contract nature of the job and focus on technical support; may attract those seeking a temporary position in business analysis.
- Contract role offering flexibility
- Gain hands-on experience in business analysis
- Focus on technical support in an engaging environment
- Limited long-term growth potential
Pros
- Contract position providing flexible work arrangement
- Opportunity to gain experience in technical and functional support
- Exposure to business analysis in a real-world application context
Cons
- Limited long-term career growth due to contract nature
- May not appeal to applicants seeking permanent roles
- Possibly lower compensation compared to full-time positions
Who it's for
Entry to Mid-Level • Hybrid in Charlotte, NC
Good fit
- Candidates searching for contract opportunities
- Individuals wanting to explore technical support
- Entry-level professionals eager for exposure
Not recommended for
- Those seeking permanent roles
- Candidates looking for significant upward career mobility
- Individuals who need stable, long-term employment
Motivation fit
Key skills
About the job
TECHEAD is celebrating over thirty-five years of incredible heritage, talent, and accomplishments! To learn more about TECHEAD, visit us at TECHEAD.com or on Glassdoor. Business Analyst Hybrid - Onsite Charlotte, NC 1 Year Contract MAJOR DUTIES AND RESPONSIBILITIES Daily technical and functional support of meter reading and field service applications. Conduct usage and system problem analysis and resolution at local and remote locations. Develop and document the problem resolution with internal and external technical resources. Interface with end users on existing business processes Identify user information requirements and develop ad-hoc SQL queries for analysis and translate results into custom report specifications. KNOWLEDGE, SKILLS & ABILITIES Knowledge of: Tactics and practices of business analysis Principles of robust software testing approaches System life cycles and systems development (SDLC) Information technology best practices, standards, and terminology Skilled in: Analysis and troubleshooting of an integrated software application Troubleshooting application issues using SQL query tools and MS Excel, to prove a hypothesis Writing and executing structured test plans Working in an AGILE environment Customer service (MUST possess technical skills to guide less technical users) Interpreting functional and technical requirements for both real-time and batch application interfaces Ability to: Understand and follow technical design specifications Communicate technical topics to all levels of technology users Devise procedures to solve moderately complex information systems problems Must be able to work multiple days in-office Trouble-shoot a technology stack (client & server). MAJOR DUTIES AND RESPONSIBILITIES Daily technical and functional support of meter reading and field service applications. Conduct usage and system problem analysis and resolution at local and remote locations. Develop and document the problem resolution with internal and external technical resources. Interface with end users on existing business processes Identify user information requirements and develop ad-hoc SQL queries for analysis and translate results into custom report specifications. KNOWLEDGE, SKILLS & ABILITIES Knowledge of: Tactics and practices of business analysis Principles of robust software testing approaches System life cycles and systems development (SDLC) Information technology best practices, standards, and terminology Skilled in: Analysis and troubleshooting of an integrated software application Troubleshooting application issues using SQL query tools and MS Excel, to prove a hypothesis Writing and executing structured test plans Working in an AGILE environment Customer service (MUST possess technical skills to guide less technical users) Interpreting functional and technical requirements for both real-time and batch application interfaces Ability to: Understand and follow technical design specifications Communicate technical topics to all levels of technology users Devise procedures to solve moderately complex information systems problems Must be able to work multiple days in-office Trouble-shoot a technology stack (client & server). TECHEAD's mission is to make our on-site associates successful by placing them in the right environment so they can grow and prosper. How we treat and respond to our clients and employees is a reflection of who we are and makes us stand out from the rest. Keeping our business focused on building and maintaining relationships with our employees and clients is the key to our success. We won't strive for anything less. TECHEAD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. For more information on TECHEAD please visit www.techead.com. No second parties will be accepted.
