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Application Analyst

11 Dec 2023
Milan, Italy
Verified by Turrior

Content + Source + Freshness • 14 Dec 2025 • 95% confidence

80 / 100

Offer value

High value position due to its focus on healthcare technology and the potential for significant impact in a vital industry sector.

  • Impactful role in healthcare technology deployment
  • Potential for professional growth as a subject matter expert
  • Engage closely with clients in healthcare settings
  • Requires bilingual skills (English and Italian)
Pros
  • Opportunity to influence healthcare delivery through technology
  • Role as subject matter expert, enhancing professional reputation
  • Work in a meaningful sector with a clear social impact
Cons
  • Bilingual proficiency required may limit candidate pool
  • Focus on specific technical systems requires specialized knowledge
  • Fast-paced client interactions may require adaptive skills

Who it's for

Entry to Mid-level • Onsite, client-facing

Good fit
  • Healthcare and IT specialists
  • Professionals promoting tech in healthcare settings
  • Individuals seeking client-facing IT roles
Not recommended for
  • Candidates without healthcare experience
  • Individuals averse to client interactions
  • Those lacking training or facilitation skills

Motivation fit

Desire to improve healthcare through technologyInterest in consulting roles with client interactionWillingness to learn and adapt to new systems

Key skills

Consultative sellingHealthcare knowledgeTraining and presentationsBusiness process understanding
Score: 80/100 AI verified analysis

About the job

The Application Specialist will use their healthcare, business and InterSystems product knowledge to ensure that we contract and implement InterSystems products in a successful, standard and timely manner. The Application Specialist will become an “expert” product resource for customers and will be expected to understand the customer process, assess solution best fit and advise the customer how to best implement the standard solution as early as possible. Advise the customer on driving maximum benefits from the solution, whilst keeping customer specific work to an absolute minimum and liaise with various areas of the business on these accordingly.

Skills and Experience

· Excellent communication skills and experience of conducting customer training, workshops and/or presentations

· Excellent consultative skills ability to articulate and communicate ideas

· Experience interacting directly with customers, including clinicians, and confidently delivering strong messaging

· At least 1-2 years’ experience working in healthcare and a good understanding of administrative processes in Italy and/or clinical processes

· Deep understanding of the billing rules and billing workflows and requirements within the private and public hospitals in Italy

· Experience contributing to a multi-disciplined team

· Experience with writing functional documents

· Experience of business process mapping

· Knowledge of Information Systems

· University degree in Science or Engineering or Clinical

· Proficiency in English and Italian

· Experience in communicating with key stakeholders at various levels within healthcare organisations which may be government/public and/or private sector businesses

· Experience implementing software solutions

· Exposure to IT services in a customer-facing setting

· Previous experience as an Application or Configuration Specialist

· Previous experience of change management

· Good computer skills

· Experience conducting software testing


About InterSystems

Established in 1978, InterSystems provides innovative data solutions for organizations with critical information needs in the healthcare, finance, and logistics sectors and beyond. Our cloud-first data platforms solve interoperability, speed, and scalability problems for organizations around the globe. InterSystems also develops and supports data management in hospitals through the world’s most proven electronic medical record, as well as unified care records for health systems and governments through a powerful suite of healthcare data integration solutions. The company is committed to excellence through its award-winning, 24×7 support for customers and partners in more than 80 countries. Privately held and headquartered in Cambridge, Massachusetts, InterSystems has 25 offices worldwide. For more information, please visit InterSystems.com.

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