Application Analyst
Full Time
5 Oct 2023
Verified by Turrior
Content + Source + Freshness • 13 Feb 2026 • 95% confidence
78 / 100
Offer value
This position is suitable for experienced individuals in hospital systems support but provides less in terms of benefits compared to other healthcare organizations, which may impact its attractiveness.
- Stable employment in the healthcare sector with user support focus
- Clear responsibilities revolving around training and troubleshooting
- Potentially limited career progression and salary transparency
- Requires specific experience in hospital IT systems
Pros
- Stable position within a respected hospital environment
- Centrally focused on user support and training
- Opportunities to engage with various application technologies
Cons
- Lack of detailed salary information detracts from attractiveness
- Potentially high workload due to troubleshooting demands
- Limited progression opportunities may deter long-term applicants
Who it's for
Mid-level • On-site
Good fit
- Experienced IT support personnel
- Mid-level candidates in healthcare IT
- Someone with strong customer service skills
Not recommended for
- Candidates with no experience in hospital systems
- Those seeking extensive growth opportunities
- Individuals preferring remote or flexible work
Motivation fit
Desire to impact patient care through technologyInterest in solving user issues with applicationsMotivation to train others and enhance their technical abilities
Key skills
Application support and trainingProblem-solving in IT environmentsDocumentation and process improvementTechnical troubleshooting
Score: 78/100 AI verified analysis
About the job
Application Analyst
Date: 5 Oct 2023
Location: Sharjah, AE
Company: University Hospital Sharjah
Position Summary
- Provide first line of support and troubleshooting for issues related to application.
- Provide applications support and guidance to users.
- Participate in the implementation of information system/s.
Test any configuration, customization or update of hospital information systems. - Conduct customer-oriented training workshops.
- Test applications and applications’ updates and releases before general release to end users.
- Maintain current and complete documentation for applications.
- Ensure customer satisfaction through effective written and oral communications.
Summary of Main Duties
- Administer, troubleshoot and update information systems/applications.
- Provide on-demand online training material to enhance user’s utilization of IT systems.
- Stay up to date with technological trends related to hospital IT environment.
- Provide services in a customer-friendly approach.
- Participate actively in the quality improvement program of the department/unit.
Perform other related duties as assigned
Responsibilities
- Train end users on related software applications.
- Research, identify, and utilize new related applications.
- Participate in system analysis efforts and requirement gathering.
- Stay up to date with technological trends related to hospital IT environment and recent development technology.
Develop and modify applications reports and queries as the work needs.
Position Requirements/Qualifications
- Bachelor degree/Diploma in computer science or related field.
- A minimum of 2 years of experience in supporting hospitals information systems.
- Demonstrated understanding and experience with the implementation and management of hospital information systems.
- Understanding of hospital business processes, issues and practices.
- Understanding of information systems.
- Ability to articulate facts and ideas clearly and concisely.
- Intersystem – Trakcare experience is must.
Position criteria Other Skills/Abilities
- Preferably has a solid understanding of hospital business processes, issues and practices.
- Preferably has knowledge in one or more of the following applications: supply chain, finance, human resources and payroll, electronic patient record, patient administration system, outpatient /inpatient management, radiology information system, laboratory information system, pharmacy management, and/or patient billing.
- At least 1 year experience in script writing.
Ability to assess end users’ needs and identify opportunities for improvement.
