Accounts Receivable Specialist

ABOUT SHINOLA AND FILSON

At Shinola, we make beautiful, enduring, handcrafted goods that are built to be lived in, worn out, and well loved. Our thoughtful craftsmanship, timeless design and spirited stories inspire our customers to live well, with confidence & joy—in a style that is uniquely their own! Because we are a growing and evolving company, each employee is a key stakeholder, making decisions every day that directly impact our overall vision and direction. At Shinola, you’ll have the opportunity to make a significant contribution at the start of what we believe will become an iconic American brand.

In 1897 C.C. Filson began outfitting prospectors headed for the Gold Rush with tools and apparel strong enough for the toughest spots on earth. More than 100 years later, Filson remains committed to providing pioneers of all fields around the world with unfailing goods made from the highest quality materials available. Filson recognizes that it takes a world-class team to make a world-class product. As we build on the Filson legacy of American craftsmanship, we are looking for individuals who share our dedication to innovation, excellence, and superior customer service.

ABOUT US

As part of our shared services finance team supporting both Shinola and Filson, this role contributes to the strength and integrity of our financial operations. Each team member plays an active part in shaping the success of our brands by ensuring accuracy, timeliness, and excellence in execution.

ABOUT THE ROLE

The Accounts Receivable Specialist is responsible for performing a variety of AR functions in a dynamic, multi-brand environment. This includes managing customer invoicing, payment application, collections follow-up, account reconciliations, and maintaining accurate financial records. This role requires strong attention to detail, clear communication with internal and external stakeholders, and the ability to work collaboratively across departments to ensure timely and accurate cash flow management.

KEY RESPONSIBILITIES

Accounts Receivable Management

• Process customer invoices accurately and in a timely manner across multiple business units (Shinola and Filson)
• Monitor outstanding receivables and perform regular follow-up with customers to ensure timely collections
• Apply incoming payments to customer accounts and reconcile discrepancies
• Review and maintain aging reports, escalating overdue accounts as appropriate
• Investigate and resolve payment discrepancies, credit memos, and short payments
• Prepare and distribute customer statements monthly or as needed
• Partner cross-functionally with Sales, Customer Service, and Operations to resolve billing issues and ensure a positive customer experience
• Maintain accurate and up-to-date AR records in ERP and supporting systems

Month-End Close & Reconciliation

• Support month-end close activities including AR aging review, reconciliations, and reporting
• Assist in preparing journal entries for AR adjustments or reclassifications
• Reconcile AR accounts to the general ledger and ensure accurate reporting of balances

Process & Compliance Support

• Maintain and update documentation for AR processes, ensuring consistency and accuracy across brands
• Support audit requests by providing accurate records and supporting documentation
• Identify opportunities to streamline AR procedures and improve overall efficiency

Cross-Functional Collaboration

• Serve as a key point of contact for both internal and external AR inquiries
• Support finance and accounting teammates within the shared services group on special projects or system initiatives
• Provide backup coverage for AP or expense reporting functions as needed

KEY SKILLS & ATTRIBUTES

Technical Skills

• Strong Excel skills (VLOOKUP, pivot tables, formulas)
• ERP/MRP system knowledge, preferably NetSuite, Microsoft Dynamics AX or D365
• Understanding of accounting principles and AR best practices

Soft Skills

• Meticulous attention to detail and high degree of accuracy
• Strong organization and time management skills
• Excellent verbal and written communication abilities
• Integrity, professionalism, and a collaborative team mindset
• Proactive problem-solving and ability to manage multiple priorities in a fast-paced environment

QUALIFICATIONS

• Associate or bachelor’s degree in accounting, Finance, or related field preferred
• 2+ years of professional experience in Accounts Receivable, Accounting, or related financial role
• Experience with ERP systems (NetSuite, Microsoft Dynamics AX or D365 preferred)
• Proficiency with Microsoft Excel and Microsoft Office Suite
• Experience working in a shared services or multi-entity environment a plus

Note: This job description is not meant to be all-inclusive. Employee may be required to perform other duties to meet the ongoing needs of the organization.

Filson and Shinola are equal opportunity employers. We believe that every employee has the right to work in surroundings which are free from all forms of unlawful discrimination. It is our policy that all decisions involving any aspect of the employment relationship will be made without regard to race, color, sex, religion, age, national origin, marital status, sexual orientation, gender identity, the presence of any sensory, mental, or physical disability, veteran and military status, genetic information, political ideology or any other status or characteristic protected by local, state or federal law. Discrimination and/or harassment based on any of those factors are totally inconsistent with our philosophy of doing business and will not be tolerated.

With regard to applicants or employees with disabilities, the company offers what the law refers to as "reasonable accommodation" to enable a person to perform his or her job.