Scheduling Coordinator
CleanFlorida is seeking a highly organized and detail-oriented Scheduling Coordinator to join our team. In this pivotal role, you will oversee the master schedule, manage the day-to-day scheduling of our cleaning technicians, and ensure smooth operations in the field. The ideal candidate thrives in a fast-paced environment, communicates effectively with both clients and team members, and excels at problem-solving to optimize scheduling efficiency.
This role is perfect for someone who enjoys multi-tasking, staying ahead of logistics, and supporting a field team to provide top-tier service to our clients.
Key responsibilities
Master Schedule Oversight: Maintain and manage the master scheduling system to ensure balanced workloads and optimal efficiency. Daily Scheduling & Adjustments: Organize, update, and adapt schedules in real-time to account for client requests, technician availability, and last-minute changes. Field Team Support: Act as a key liaison between the office and field team, providing scheduling updates and logistical support as needed. Client Communication: Notify clients of scheduling changes, arrival times, and service confirmations with a friendly and professional approach. Problem-Solving & Coordination: Proactively address scheduling conflicts, technician absences, and urgent reschedules to ensure seamless service delivery. Data Entry & Record-Keeping: Maintain accurate records of schedules, job assignments, and technician availability. Team Collaboration: Work closely with management, customer service, and field supervisors to enhance scheduling efficiency and ensure excellent client experiences.
Skills & Qualifications
Experience in scheduling, dispatching, or administrative coordination (preferred but not required). Strong organizational skills with attention to detail and the ability to handle multiple priorities. Excellent communication skills to coordinate effectively with technicians, clients, and the office team. Must have Strong English and Spanish Skills. Ability to problem-solve and adapt quickly to last-minute changes. Tech-savvy with experience in scheduling software, spreadsheets, or CRM tools (training provided). A positive, team-oriented attitude with a commitment to providing outstanding service.
Benefits
Remote work
