Booking Sales Agent
A World of Opportunities: When you join Klass Wagen, you're not just an employee; you're a valued contributor to our vision of affordable, and reliable transportation for all. We offer an environment where your ideas are heard, your growth is nurtured, and your ambitions are supported.
Values That Drive Us: At the core of our success are values that guide every aspect of our business. Integrity is our compass, ensuring that every interaction is marked by transparency and trustworthiness. Ambition fuels our determination to continually innovate and surpass expectations. Professionalism is our commitment to delivering the highest standards of service. Fellowship forms the strong bonds that unite us as a team.
15 Years of Excellence: With a rich history spanning over a decade, we've fine-tuned our expertise and cultivated a reputation for exceptional service and unbeatable prices in Romania, Hungary, and Portugal.
Key responsibilities
Answer (by phone or e-mail) to the customers who contact us for renting a car and will help them choose the ideal option; Offer assistance/advice to the assigned clients in order to complete the booking process; Provide telephone support for customers during the rental of the car; Check and approve the rental requests, based on the analysis of the client's information; Record in the system the rental details and detailed information about the client; Communicate with colleagues on other departments to provide the necessary information Improve the relationship with customers, will ensure their loyalty, including on social media channels (Facebook); You will work constantly to reach the targets; In short, you've to convince the customer to book the car during the call, allowing him to have the best Rent-a-car service on the market, and for that we need your sales skills to take action!
Skills & Qualifications
Portuguese language at advanced level; French language at intermediate-advanced level; English language at intermediate-advanced level; You like to talk to people (by phone and e-mail), and it is easy for you to talk to people that you just met, and to make new friends; You enjoy interacting with customers, even difficult ones (challenging ones, we mean challenging ones); You are patient and like to listen, explain and help; You know what the sense of duty means, and you never leave anything in the middle; You are self-motivated, you quickly overcome failures, learning only the lesson; Experience in sales is a plus but not a must.
Benefits
Equipment as support for doing the best job; A friendly team; Managers that care about the well-fare of our employees and help them whenever we can both personally and professionally.
