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Careers at Abdulla Al Masaood and Sons Group (AMS Group)
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Travel Consultant

Full Time
full-time
9 Oct 2025
Abu Dhabi
Travel Consultant Opportunity

Content + Source + Freshness • 11 Dec 2025 • 95% confidence

70 / 100

Offer value

Strong value interest in travel consultancy with good salary potential and requirement for expertise in customer service.

  • Engage in exciting travel planning with competitive perks
  • Requires experience in customer service and travel
  • Opportunity to achieve satisfaction through helping others
Pros
  • Opportunity for significant customer interaction and travel planning
  • Potential for high job satisfaction in helping clients
Cons
  • Job may require extensive work hours in peak travel seasons
  • High pressure to meet sales and satisfaction targets

Who it's for

Mid-level • Onsite

Good fit
  • Experienced travel consultants ready for a rewarding role
  • Professionals who thrive in high-pressure situations
Not recommended for
  • Individuals without client service experience
  • Those seeking regular hours without travel demands

Motivation fit

Eagerness to help others create memorable travel experiencesInterest in achieving sales targets and working independently

Key skills

Customer serviceSales abilityTravel planning
Score: 70/100 AI verified analysis

About the job

Job Description:

Role Overview

The Travel Consultant is responsible for assisting clients in planning, organizing, and booking their travel arrangements. As part of our Advanced Travel & Tourism team in Abu Dhabi, youll work in an ONSITE environment focused on providing end-to-end travel planning and booking services, including flights, accommodations, transport, visas, and personalized itineraries. You will guide clients through each stage of their travel journey, delivering expert advice, tailored packages, and exceptional customer service while working to meet established sales and revenue targets. This role requires solid experience in both local and international travel, superior sales skills, destination knowledge, and a strong commitment to client satisfaction.

Responsibilities

  • Consult with clients to identify travel preferences, budgets, and special needs.
  • Plan and organize complete travel itineraries, including flights, hotels, transportation, and activities.
  • Book and issue tickets, manage reservations, and process payments efficiently.
  • Customize travel packages to suit individual client requirements and budgets.
  • Stay updated on travel trends, destination details, visa requirements, weather, customs, and regulations.
  • Provide responsive support before, during, and after trips to resolve issues and ensure client satisfaction.
  • Achieve sales and revenue targets by promoting packages, special offers, and upselling additional services.
  • Build and maintain strong relationships with travel service providers such as airlines, hotels, and tour operators.
  • Design and distribute travel marketing materials (e.g., flyers, promotions).
  • Process UAE and international visa applications.
  • Maintain accurate records of bookings, sales reports, and client information.

Must Have Requirements

  • Bachelor’s Degree in Tourism, Hospitality, Business, or a related field.
  • Minimum of 3 years of experience as a Travel Consultant in the UAE market.
  • Fluency in Arabic and English (both spoken and written mandatory).
  • Strong knowledge of GDS systems, particularly Amadeus — including pricing and ticket issuance.
  • Proficiency in travel booking software (e.g., Amadeus, Galileo) and Microsoft Office.
  • Strong customer service orientation, with excellent communication and interpersonal skills.
  • Sales and negotiation skills with a target-driven approach to achieving revenue goals.
  • Experience handling both corporate and leisure travel planning, including tour packages.
  • Ability to work independently and perform well under pressure.
  • Excellent organizational skills with the ability to manage multiple bookings simultaneously.
  • Problem-solving abilities to swiftly address and resolve travel-related challenges.

Nice To Have Requirements

  • Additional travel industry certifications such as IATA.
  • Experience handling both corporate and leisure travel clients.
  • Marketing and promotional design experience.
  • Working knowledge of regional and international travel trends and emerging destinations.
  • Fluency in multiple languages.

Requirements:

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Key benefits:

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  • Video interviews with AI-based answer analysis
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  • Recruitment process automation and reduced time-to-hire

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