Travel Agent - Spanish Speaking
Content + Source + Freshness • 12 Dec 2025 • 95% confidence
Offer value
While the position provides a solid opportunity for experienced travel agents, the high expectations for customer service excellence can present challenges. The role supports personal growth within a growing company.
- Solid position for experienced individuals in the travel industry
- Opportunity to significantly impact customer experiences
- Requires strong expertise in customer service under pressure
Pros
- Experience in the travel industry with client interaction
- Chances to impact customer experience significantly
- Working in a high-growth company enhances resume
Cons
- High workload may lead to stress, especially during busy seasons
- Limited insight into compensation structure
- Potentially intense customer-facing scenarios
Who it's for
Mid-level • Shift-based (including nights)
Good fit
- Experienced travel agents with a focus on customer service
- Candidates fluent in Spanish with a desire to assist clients
- Individuals stressed by client needs and seeking dynamic engagement
Not recommended for
- Entry-level candidates without industry experience
- Those preferring limited customer interaction
- Individuals looking for standard working hours
Motivation fit
Key skills
About the job
About BizAway
Here at BizAway, we Deliver the Future of Travel. 😎
We are a solid international company with strong ambitions and great expertise. With a focus on sustainability 🌱, on a daily basis, we support companies, enabling them to improve their travel management through our constantly evolving services and solutions, always characterized by our tech attitude and smart and innovative processes. 🚀
We know that success comes from People and deserves to be recognized.👫Proactivity and Reliability, Kindful collaboration and communication are the core values of our Solution Culture.
If you like challenges and would love to be part of one of the fastest-growing B2B scale-ups, then BizAway is the company you have been looking for. 🤩
We are looking for
We are looking for new travel agents with experience in the Travel Industry and customer care who have the ability to solve customer concerns and create a seamless customer experience.
Your role in BizAway
- Made a reservation for our Client through the Platform and using our Provider
- Responding to our Client’s requests through phone, chat, mail, and travel requests through our platform
- Entering customer information in our system to issue a reservation or update the booking
- Explaining rules and procedures to use our service on the Platform
- Explaining rules of service (hotel, car, train, etc)
Your basic qualifications
- +5 years of previous experience in the Travel Industry
- Excellent knowledge of GDS systems or previous experience in a local travel agency
- Excellent knowledge of both written and spoken Spanish (B2 and up)
- Availability to work in shifts (also night shift from 22 to 7 in the morning)
- High school diploma or equivalent required.
- Must pass pre-employment skills testing and background check
We are also interested in
- Good communication skills in English
- Customer Care experience
- Strong verbal and written communication skills
- Ability to learn and adapt to new software technologies
Our offer
✈️ A seat on a scale-up with skyrocketing growth
💰 Attractive compensation, including equity in the company
📈 Development of your entrepreneurial spirit, having the chance to implement real-impact business decisions
🌍 Multicultural and international team
🙌 Collaborative and smart environment to work and learn
🍻 Free coffee to kick-start your day and free beers to celebrate together
BizAway avoids any discrimination based on age, gender, sexual orientation, health status, nationality,
political opinions, and religious beliefs in all decisions affecting personnel selection.
