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Careers at BizAway
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Travel Agent - Spanish Speaking

10 Sep 2025
Milan, Italy
Verified by Turrior

Content + Source + Freshness • 12 Dec 2025 • 95% confidence

78 / 100

Offer value

This position duplicates the previous travel agent role, maintaining the same qualifications and expectations. Strong emphasis on language skills and experience makes this role challenging yet rewarding.

  • Solid opportunity for experienced travel agents with language skills
  • Potential for significant growth in customer service roles
  • Focus on technology integration in travel services
Pros
  • Opportunity to enhance travel technology proficiency
  • Strong team environment promoting collaboration
  • Broad exposure within the travel industry fostering career enhancement
Cons
  • High expectations can lead to work-related stress
  • Lack of clear salary information
  • Customer service demands can be intense

Who it's for

Mid-level • Shift-based (including nights)

Good fit
  • Customer-oriented professionals in the travel sector
  • Fluent Spanish speakers willing to assist diverse clients
  • Individuals excited by the dynamic aspects of customer interaction
Not recommended for
  • Entry-level candidates without relevant industry experience
  • Those uncomfortable with customer demands in peak periods
  • Professionals limited to regular working hours only

Motivation fit

Desire to create seamless travel experiences for clientsInterest in working with technology-enhanced travel solutionsWillingness to adapt to changing customer needs

Key skills

Problem resolution in customer service contextsUnderstanding of GDS systemsInterpersonal communication abilitiesAdaptability to new technology
Score: 78/100 AI verified analysis

About the job

About BizAway

Here at BizAway, we Deliver the Future of Travel. 😎

We are a solid international company with strong ambitions and great expertise. With a focus on sustainability 🌱, on a daily basis, we support companies, enabling them to improve their travel management through our constantly evolving services and solutions, always characterized by our tech attitude and smart and innovative processes. 🚀

We know that success comes from People and deserves to be recognized.👫Proactivity and Reliability, Kindful collaboration and communication are the core values of our Solution Culture.

If you like challenges and would love to be part of one of the fastest-growing B2B scale-ups, then BizAway is the company you have been looking for. 🤩

We are looking for

We are looking for new travel agents with experience in the Travel Industry and customer care who have the ability to solve customer concerns and create a seamless customer experience.

Your role in BizAway

  • Made a reservation for our Client through the Platform and using our Provider
  • Responding to our Client’s requests through phone, chat, mail, and travel requests through our platform
  • Entering customer information in our system to issue a reservation or update the booking
  • Explaining rules and procedures to use our service on the Platform
  • Explaining rules of service (hotel, car, train, etc)

Your basic qualifications

  • +5 years of previous experience in the Travel Industry
  • Excellent knowledge of GDS systems or previous experience in a local travel agency
  • Excellent knowledge of both written and spoken Spanish (B2 and up)
  • Availability to work in shifts (also night shift from 22 to 7 in the morning)
  • High school diploma or equivalent required.
  • Must pass pre-employment skills testing and background check

We are also interested in

  • Good communication skills in English
  • Customer Care experience
  • Strong verbal and written communication skills
  • Ability to learn and adapt to new software technologies

Our offer

✈️ A seat on a scale-up with skyrocketing growth
💰 Attractive compensation, including equity in the company
📈 Development of your entrepreneurial spirit, having the chance to implement real-impact business decisions
🌍 Multicultural and international team
🙌 Collaborative and smart environment to work and learn
🍻 Free coffee to kick-start your day and free beers to celebrate together

BizAway avoids any discrimination based on age, gender, sexual orientation, health status, nationality,
political opinions, and religious beliefs in all decisions affecting personnel selection.

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