Technology Support Specialist
Content + Source + Freshness • 12 Dec 2025 • 95% confidence
Offer value
High value due to competitive salary, strong benefits, and career growth initiatives; requires adaptability and willingness to travel.
- Competitive salary range: $60,000–$65,000 CAD/year
- Strong benefits and educational reimbursement available
- Role involves frequent fieldwork and equipment support
- On-call duties may be required
Pros
- Salary range of $60,000 to $65,000 CAD is competitive for the sector
- Comprehensive benefits including educational reimbursement
- Fulfilling role with opportunities for growth and professional development
Cons
- Frequent travel may not suit every candidate
- On-call duties can disrupt personal time
- Physical demands related to equipment management
Who it's for
Mid-level • Field and remote
Good fit
- Mid-level IT professionals eager for travel
- Customer-oriented individuals excited about tech support
- Candidates who thrive on hands-on problem-solving
Not recommended for
- Those who prefer non-traveling positions
- Individuals uninterested in customer service roles
- Highly seasoned IT professionals seeking managerial roles
Motivation fit
Key skills
About the job
Salary $60,000.00 to $65,000.00
Benefits and Perks:
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:
- Up to 40% off any standard Hertz Rental
- Discounted Travel and Food
- Career Growth with hands-on learning
- Medical and Dental and Vision plan options
- Retirement program, including voluntary Pension Plan with employee matching
- Employee assistant program for employees and family
- Educational reimbursement and discount
The Technology Support Specialist is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. Supporting field users.
Participates in technical research and development to enable continuing innovation within the infrastructure. Ensure that system hardware, operating systems, software systems, and related procedures adhere to the Company policies and procedures. Maintain PCI/SOX and regulatory compliance.
Work closely with the field users, Branch/Location and General managers to understand their needs/challenges, aligning both Business and IT strategies. Providing solutions and recommendations to meet these requirements.
This role will interface daily with both business units and IT teams to ensure a consistent high-quality service delivery at a predictable and affordable cost while ensuring service levels are maintained and /or improved.
This position requires frequent travel between Vancouver, Calgary and Edmonton.
Must be on-call on a rotational basis
Must be able to perform data entry and other administrative tasks, managing hardware inventory, which may require lifting of equipment, etc.
Qualifications:
Skills/Qualifications:
- Good knowledge of windows Operating system, Software Requirements, Analyzing Information, Teamwork, Software Maintenance, PC hardware architecture and maintenance, Written Communication, Promoting Process Improvement. Understanding of software implementation and principles.
- Be proficient in the use of Office software (Word, Excel, PowerPoint, Access, Visio etc). Demonstrate a high degree of interest for technological progress.
- Bachelor’s Degree or Diploma in Computer Science, Information Systems or other related field is desirable, but not a necessity.
- Systems Administration/System Engineer qualification in Information Systems or other related field is desirable.
Apply today and shift your career into drive for tomorrow!
