Store Manager - Cornwall Centre
Content + Source + Freshness • 12 Dec 2025 • 95% confidence
Offer value
Good opportunity with a notable emphasis on managerial skills in a rapidly growing company with potential for career advancement.
- Influential managerial role in a recognized fintech
- Strong potential for career advancement and culture influence
- Requires robust retail management experience
Pros
- Strategic role with influence over team performance and customer satisfaction
- Strong career growth paths within a high-performing company
- Opportunity to shape company culture and team dynamics
Cons
- Expectations for high performance can lead to burnout
- Possibility of high turnover in retail settings
- Leadership role may require long hours
Who it's for
Mid to Senior-level • On-site
Good fit
- Managers seeking to further their career in fintech
- Individuals with a background in retail sales leadership
- Candidates passionate about team building and performance
Not recommended for
- Entry-level candidates without prior management experience
- Those not comfortable with performance accountability
- Individuals seeking purely technical roles
Motivation fit
Key skills
About the job
Location
Cornwall Centre
Employment Type
Full time
Location Type
On-site
Department
Sales
Join us to build a more rewarding financial future for all Canadians
At Neo, we’re on a mission to build a more rewarding financial future for all Canadians. Life at a rapidly expanding tech startup isn’t for everyone. It’s complex, fast-paced, high-pressure, but also incredibly fulfilling. Since its founding in 2019, Neo has gained incredible traction and is one of the fastest-growing fintech companies in Canada.
#1 Fastest Growing Company in Canada for 2024 by Globe & Mail
LinkedIn’s Top Startup in Canada for 2022 and 2023
Top-ranked mobile apps and credit cards
Team of 700+ people
1M+ customers
10K+ retail partners
High Performance at Neo
We recruit, hire, and build our company culture around these attributes:
Teamwork: We trust, respect, encourage, and show up for each other — through good times and hard. We’re on this mission not just for ourselves, but also for the people we work with — and ultimately, for our customers.
Ownership: We all have a stake in Neo’s success — so we go out of our way to do what needs to get done. We hold ourselves accountable to deliver on our commitments — to our customers, to our partners, and to our team. When we fall short, we find a way to do better in the future.
Professional Integrity: We’re asking millions of Canadians to trust us with their hard-earned money — so we hold ourselves (and each other) to the highest standards of integrity.
The Role
The Store Manager oversees all aspects of store operations, including sales performance, staffing, inventory management and customer service. The Store Manager will recruit, train, and motivate a high-performing team, provide ongoing coaching and feedback, and foster a positive work environment that promotes teamwork and collaboration. Successful candidates will be skilled in providing exceptional customer service, addressing customer inquiries and concerns in a timely manner, and implementing strategies to enhance the overall customer experience while simultaneously driving sales.
What you’ll be doing:
You will be responsible for recruiting strong sales focused individuals to join your team through active job boards and by leveraging your existing network.
You will train, coach and develop sales associates to be high performers, driven to exceed sales targets and performance expectations.
You will be the Chief Culture Officer of your store, leading by example on what is expected of your team.
You will handle weekly scheduling for all sales associates
You will act as a support to sales associates in their daily activities
Who we are looking for:
5-10 years of experience working in retail sales with a focus on creating strong relationships and lasting rapport with current and future clients
A proven track record in cross selling clients on multiple products and services
Experience leading and developing a high performing sales team while managing turnover
Strong network of sales representatives who bring experience interacting with clientele of all ages
Working at Neo:
The people who thrive at Neo are resourceful, growth-oriented, and driven to win. We hold ourselves to high standards because we’re on a mission that matters: to build a more rewarding financial future for all Canadians. As individuals and as a team, we constantly challenge ourselves and each other to do our best work for our customers. Our commitment to customer success drives everything we do, from building intuitive products to providing exceptional support at every step of their journey. If this resonates with you, keep reading.
We trust, respect, and support each other. This means honest conversations, constructive input, and continuous support. You’ll be surrounded by people who push you to be your best. We primarily collaborate in person across our Calgary, Winnipeg, and Toronto offices. As we evolve rapidly, we’re looking for change-makers who thrive on challenge—people who would rather blaze a trail through uncertainty than follow a well-paved path.
All team members have a stake in Neo’s success and earn meaningful equity through stock options. This ownership mindset is at the heart of everything we do — when Neo grows, we all grow. If you’ve heard that Neo employees work hard, it’s true. We hold ourselves accountable for delivering on our commitments to our customers, partners, and each other. Working at Neo means taking ownership of your work and driving results, knowing that your contributions directly impact the company’s success.
Apply with us:
We believe in equal opportunity and are committed to creating an inclusive climate where everyone can thrive. Customers trust us with their finances, so successful candidates for this position will be required to undergo a security screening, including a criminal records check and a credit check.
By continuing with your application, you agree to the Candidate Privacy Notice which guides how we process your personal information for the purpose of your application.
