Sr. Technical Program Manager, Ship With Amazon
Content + Source + Freshness • 14 Dec 2025 • 95% confidence
Offer value
The position offers considerable value, leveraging Amazon’s technology-driven environment and the potential impact on customer service optimization.
- Impactful role optimizing customer delivery experiences
- Foster strategic cross-team collaborations
- Requires strong analytical and communication skills
Pros
- Opportunity to influence the purchase experience at a global scale
- High visibility role collaborating across diverse teams
- Encouragement of entrepreneurial spirit within a large corporation
Cons
- Requires navigating ambiguity, which may be challenging for some
- Potential for high work pressure associated with project deadlines
- Experience-heavy role might limit opportunities for less seasoned professionals
Who it's for
Senior / Lead • Hybrid / On-site
Good fit
- Technical program managers with robust experience
- Candidates eager to impact customer service through technology
- Leaders in fast-paced environments
Not recommended for
- Professionals without experience in project management
- Individuals seeking rigid structures with less dynamism
- Those uncomfortable with steep learning curves
Motivation fit
Key skills
About the job
Description
It’s no secret that Amazon relies on its technology to deliver millions of packages every day to its customers – on time, with low cost. We build the complex software solutions that work across our vendors, warehouses and carriers to optimize both the time and cost of getting packages delivered. Our products and services already handle thousands of requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large carriers worldwide, manage business rules for millions of unique products, and improve the ordering and delivery experience for millions of online shoppers.
We are looking for a Sr. Technical Program Manager (TPM) to join our growing team! This position requires influencing across multiple teams, businesses, and senior leaders. The role requires a deep understanding of customer needs and thinking big about how we can make the purchase experience across online retail seamless and delightful. The ideal candidate is excited by technology, passionate about learning and should view every customer interaction as an opportunity to create an exceptional experience. You will need to be entrepreneurial, and work in a highly collaborative environment. You have a track record of exceptional performance and love working in a dynamic, ambiguous, fast-paced environment in which managing multiple projects and priorities is the norm. You dive deep and like the complexity of systems but drive simple, innovative solutions for customer-facing experiences. You have excellent judgment and high standards. You are an articulate, persuasive communicator and a good writer. People trust and respect you and they like to work with you. You are eager to pioneer new experiences, putting the customer first and challenging conventional wisdom.
