Sr. Operations Manager
Content + Source + Freshness • 12 Dec 2025 • 95% confidence
Offer value
Medium value due to comprehensive responsibilities in operations, and potential for leadership development.
- Strategic operations role with potential leadership advancement
- Engagement in process improvement initiatives
- Dynamic work environment requiring strong problem-solving skills
Pros
- Leadership opportunity with scope to impact fulfillment processes
- Possibility to innovate and improve operational effectiveness
- Involvement in team management and development
Cons
- High expectations for performance can lead to stress
- Physically demanding role with significant standing/walking
- Limited flexibility in work hours and operational environment
Who it's for
Mid to Senior • Primarily on-site
Good fit
- Professionals with experience in operations management
- Candidates interested in team leadership and process innovation
- Individuals who perform well under pressure
Not recommended for
- Newcomers to operations without management experience
- Individuals seeking minimal physical activity in the workplace
- Job seekers wanting flexible work options
Motivation fit
Key skills
About the job
DESCRIPTION
Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.
Responsibilities:
• Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.
• Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.
• Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.
• Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
• Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
• Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.
Additional Job Elements:
• Lift and move totes up to 49 pounds each
• Regular bending, lifting, stretching and reaching both below the waist and above the head
• Walking in the FC and around area with great frequency; facilities are over a quarter mile in length
• Continual standing and/or walking an average of 5 miles daily
• Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned
• Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)
