Sr. Operations Manager
Content + Source + Freshness • 14 Dec 2025 • 95% confidence
Offer value
Moderate to high value due to leadership opportunities and the potential for career advancement within a prominent company.
- Leadership role at Amazon offers team and operational management.
- Potential for career growth within the organization.
- Focus on safety and quality improvement programs.
- Physically demanding tasks and performance under pressure.
Pros
- Leadership role in a well-established organization like Amazon.
- Opportunity to influence safety and quality initiatives.
- Development of managerial and strategic operational skills.
Cons
- High expectations and performance metrics.
- Physically demanding work environment.
- Potential for long hours in a high-pressure role.
Who it's for
Mid to Senior Level • On-site with some operational flexibility
Good fit
- Managers with experience in operations and team leadership.
- Professionals eager to implement process improvements.
- Individuals passionate about safety and employee relations.
Not recommended for
- Persons looking for remote work opportunities.
- Entry-level candidates without management experience.
- Those averse to physically demanding roles.
Motivation fit
Key skills
About the job
Description
Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.
Responsibilities:
• Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.
• Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.
• Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.
• Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
• Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
• Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.
Additional Job Elements:
• Lift and move totes up to 49 pounds each
• Regular bending, lifting, stretching and reaching both below the waist and above the head
• Walking in the FC and around area with great frequency; facilities are over a quarter mile in length
• Continual standing and/or walking an average of 5 miles daily
• Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned
• Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)
