Service Manager

• Lead the design and execution of architectural and application delivery solutions
• Guide large-scale projects and innovate processes to achieve operational excellence
• Engage with clients at a senior level to secure project success
• Utilize proficiency in cloud application architecture and microservice orchestration
• Influence and develop top-performing teams through strategic leadership
• Stay informed of emerging technologies to drive innovation
• Foster an environment of collaboration and continuous improvement
• Uphold the firm's standards and code of conduct

Requirements

• High School Diploma
• 6 years of experience in progressive roles managing IT system/software development and project management processes
• Bachelor's Degree in Information Technology, Computer Systems Analysis, Management Information Systems, Computer Applications, Computer Engineering, or Computer Programming preferred
• Demonstrating skill in designing architectural and application delivery
• Exhibiting proficiency in Software Development Lifecycles and methodologies
• Utilizing advanced analytical thinking and problem-solving skills
• Possessing experience in protecting intellectual property and disaster recovery
• Knowledge of cloud application architecture and PaaS services
• Building and influencing relationships with senior leaders
• Designing, building, and deploying cloud-centric solutions
• Understanding of relational and document database knowledge

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Hard Skills

• cloud application architecture
• microservice orchestration
• architectural design
• application delivery
• Software Development Lifecycles
• disaster recovery
• cloud-centric solutions
• relational database
• document database
• analytical thinking

Soft Skills

• strategic leadership
• collaboration
• continuous improvement
• client engagement
• influencing relationships
• problem-solving
• operational excellence
• team development
• innovation
• project management

Certifications & Qualifications

• Bachelor's Degree in Information Technology
• Bachelor's Degree in Computer Systems Analysis
• Bachelor's Degree in Management Information Systems
• Bachelor's Degree in Computer Applications
• Bachelor's Degree in Computer Engineering
• Bachelor's Degree in Computer Programming