Service Management Lead
Full Time
full-time
3 Nov 2025
Verified by Turrior
Content + Source + Freshness • 17 Dec 2025 • 95% confidence
78 / 100
Offer value
This role offers substantial responsibilities as a Service Management Lead within a reputable organization, with a focus on stakeholder engagement and project delivery.
- Strong professional growth opportunity in Accenture.
- High market demand for network operations skills.
- Requires substantial experience (5+ years).
Pros
- Strong position within a global professional services company (Accenture).
- High demand for skills in enterprise network operations.
- Opportunity to develop leadership and management capabilities.
Cons
- Role requires significant experience, possibly limiting applications.
- Possibility of a high-pressure work environment.
- Limited information on compensation package.
Who it's for
Senior / Lead • Full-time, office-based
Good fit
- Experienced service management professionals.
- Leaders seeking to enhance their management capabilities.
- Candidates with a background in network operations.
Not recommended for
- Entry-level candidates with no relevant experience.
- Those looking for part-time or fully remote roles.
- Individuals not interested in leadership responsibilities.
Motivation fit
Desire to lead complex projects.Interest in stakeholder engagement and strategic planning.Aiming for a role that emphasizes professional development.
Key skills
Service delivery managementStakeholder engagementIncident managementNetwork performance analysis
Score: 78/100 AI verified analysis
About the job
Project Role : Service Management Lead
Project Role Description : Lead the delivery of programs, projects or managed services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda
Must have skills : Enterprise Network Operations
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As a Service Management Lead, you will lead the delivery of programs, projects, or managed services. Your typical day will involve coordinating various projects through effective contract management and shared service coordination. You will also focus on developing and maintaining strong relationships with key stakeholders and sponsors, ensuring high levels of commitment and enabling the strategic agenda of the organization. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate training and development opportunities for team members to enhance their skills. - Monitor project progress and ensure alignment with organizational goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Enterprise Network Operations. - Strong understanding of network architecture and design principles. - Experience with incident management and service request fulfillment. - Ability to analyze and optimize network performance. - Familiarity with network security protocols and best practices. Additional Information: - The candidate should have minimum 5 years of experience in Enterprise Network Operations. - This position is based at our Indore office. - A 15 years full time education is required.
Project Role Description : Lead the delivery of programs, projects or managed services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda
Must have skills : Enterprise Network Operations
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As a Service Management Lead, you will lead the delivery of programs, projects, or managed services. Your typical day will involve coordinating various projects through effective contract management and shared service coordination. You will also focus on developing and maintaining strong relationships with key stakeholders and sponsors, ensuring high levels of commitment and enabling the strategic agenda of the organization. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate training and development opportunities for team members to enhance their skills. - Monitor project progress and ensure alignment with organizational goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Enterprise Network Operations. - Strong understanding of network architecture and design principles. - Experience with incident management and service request fulfillment. - Ability to analyze and optimize network performance. - Familiarity with network security protocols and best practices. Additional Information: - The candidate should have minimum 5 years of experience in Enterprise Network Operations. - This position is based at our Indore office. - A 15 years full time education is required.
