Senior Technical Project Manager

Cvent is a global meeting, event, travel, and hospitality technology leader, with more than 5000+ employees worldwide. As a leading cloud-based technology company, we have over 28,000+ customers, including 80% of the Fortune 100 companies, in more than 100 countries.

Cvent’s software solutions optimize the entire event management value chain and have enabled clients around the world to manage hundreds of thousands of meetings and events. In addition to helping event planners navigate every aspect of the event process, we also provide an integrated platform to hoteliers to help create qualified demand for their hotels, manage that demand more efficiently, and measure their business performance in real-time.

As a seasoned Senior Technical Project Manager (TPM), you will be responsible for leading high-performing teams overseeing complex projects across our Corporate Systems landscape. This is a pivotal role that will drive project-level strategy, effective cross departmental communication, and delivery excellence for high-impact initiatives spanning Salesforce, ERP, BI & Analytics, Data Warehousing, and automation solutions

• Responsible for successful completion of all assigned projects. This includes ensuring project goals, objectives, defined KPIs and business outcome value is successfully delivered to Portfolio Management standards.
• Lead end-to-end implementation of SaaS or ERP solutions within Enterprise IT environments.
• Develop and manage charters, project plans, timelines, budgets, and resource allocation for IT software deployments.
• Collaborate with cross-functional teams, including business stakeholders, IT operations, vendors, and end users, to ensure successful project delivery.
• Oversee change management, user training, and post-implementation support across Cvent business and technology teams to drive adoption and maximize ROI.
• Identify and mitigate project risks, ensuring alignment with organizational goals and compliance requirements.
• Report on project status, milestones, and deliverables to senior leadership and other stakeholders.
• Assist in the leadership role for all aspects of project management as it relates to mentorship, training and giving feedback to improve project management processes & practices to Cvent IT project processes, leaders & teams.

• Successful candidates will have at least 5 years proven experience in IT project management in large-scale IT transformation or digital adoption initiatives, with a focus on leading SaaS or ERP platforms (e.g., Salesforce, Workday, SAP, Oracle, Microsoft Dynamics)
• Bachelor’s degree in Computer Science, Business or Project Management OR relevant industry experience in Project Management or project coordination within a technology environment.
• Strong understanding of IT operations, business process mapping, and enterprise software deployment.
• Demonstrated ability to manage multiple projects simultaneously in a fast-paced, dynamic environment.
• Excellent communication, stakeholder management, and problem-solving skills.
• Experience working with third-party vendors and managing external implementation partners.
• Great leadership, project management expertise, and organizational, time management and problem-solving skills.
• PMI CAPM or PMP certification, or relevant certification equivalent or a willingness to obtain is considered an asset.
• Knowledge of Atlassian products (Jira, Confluence) is considered an asset.
• Knowledge of Organizational People Change Management is considered an asset
• Staying current with AI advancements through self-driven learning is preferred

Physical Demands