Senior Human Resources Advisor
Content + Source + Freshness • 12 Dec 2025 • 95% confidence
Offer value
Strong position offering stable full-time employment with significant opportunities for professional advancement in HR advisory.
- Well-structured benefits and vacation days
- Opportunity for significant professional growth within HR
- Engagement with a variety of HR issues and clients
Pros
- Comprehensive benefits and perks package
- Clear opportunities for career progression within the HR field
- Engagement in diverse HR advisory scenarios
Cons
- Fully on-site role may deter candidates seeking flexibility
- High expectations for performance under KPIs
- Potential for high stress due to client-facing duties
Who it's for
Senior level • On-site
Good fit
- Experienced HR advisors
- Professionals eager to provide expert guidance in HR
- Candidates focused on career advancement in the HR sector
Not recommended for
- New HR entrants
- Those preferring remote work environments
- Individuals who find high-performance KPIs stressful
Motivation fit
Key skills
About the job
Position: Senior Human Resources Advisor
Location: Fully on-site Monday-Friday in Downtown Vancouver near Burrard Station
Compensation: $75,0000- $85,0000 + perks (3 weeks of vacation, with increases after 2 and 5 years of service, employer-paid benefits, pension plan, team social events)
Type: Full time Permanent
The Senior HR Advisor will assume responsibility for delivering expert and strategically driven HR advice to a dynamic and expanding client base, predominantly through telephone calls. This role will involve offering comprehensive guidance and solutions to clients across a broad spectrum of HR issues, ranging from routine inquiries to intricate and complex matters.
Day-to-Day Duties and Responsibilities:
- To support all clients with quality advice in a productive manner to provide efficient, solution-based advice, predominantly through call, but occasionally via video conference and email
- To receive a variety of calls from clients with HR issues or queries, which can include absence management, disciplinaries, workplace violence and harassment, terminations, etc.
- To provide clients with supporting information/documentation to assist them in implementing the advice/ solutions provided
- To actively own cases to resolution, building rapport and working relationships with clients on each interaction
- To review client documentation and provide advice accordingly taking their internal terms and conditions into account in each case
- To be actively involved with on-going training, ensuring that personal knowledge of HR and employment legislation is kept up to date
- To achieve clear and measured KPIs and to work within set SLAs to provide first call resolution
- To log all advice accurately onto Salesforce and other systems
- To follow internal protocols for managing and escalating cases where applicable
Education/Experience:
- Completed CPHR/CHRP designation is mandatory.
- A minimum of five (5) years of HR advising.
- A degree or diploma from an accredited HR education or training program.
- Ability to work under pressure in a fast-moving, performance-driven environment
- Excellent communication skills
- Ability to juggle multiple tasks, prioritizing your workload accordingly
- Previous experience of working in a KPI/target driven environment would be highly desirable, ideally in a shared service centre
- The ability to motivate yourself and those around you
- An organized self-starter with an enthusiasm for exceptional service delivery
Benefits:
- Day off on your birthday
- Enhanced Benefits with Health and Dental Coverage
- We offer a Registered Retirement Savings Plan (RRSP) Matching Program
- Vacation Days increase after 2- and 5-years’ service
MC49518
INDCAN
