Senior Data Analyst

Join the Access Family and see how we make software ideas become a reality! Our core value of ‘Love work, Love life’ has been central to our success and so we’re looking for people to join us who share our passion for making things better every day, to help us achieve 2 million users of the Access Workspace platform. Are you ready for the challenge? What are we all about? At Access we love software and how technology never stays the same. It's this obsession that drives us to work closely across sectors to understand the business needs of our customers - from professional services to manufacturing to not for profits and more. We're passionate about helping our customers stay one step ahead of the challenges facing their industry and business. That's why over 1 million users and over 35,000 organisations rely on Access software to help their organisation thrive. About You: We are seeking a highly skilled Senior Data Analyst to lead our newly-formed AI and Data Squad in Kuala Lumpur. You will drive the creation of AI and data-driven solutions for business customers across the APAC region. In this role, you will be at the forefront of delivering actionable insights and enabling data-powered products that address complex business challenges. You will collaborate with engineers and product managers to design scalable, customer-focused solutions. Your expertise in data modeling, analytics, and system-to-system mapping will be critical in building impactful, user-centric products. Key Responsibilities: 1.Product Data Insights: • Partner with regional product managers and customers to understand business requirements and translate them into data-driven solutions. • Leverage data to design features and functionality that enhance product offerings for business customers. • Deliver actionable insights through dashboards, reports, and advanced analytics to guide product development and customer decision-making. 2. Data Modeling for Products: • Create and maintain scalable data models tailored to support AI and data products. • Collaborate with engineers to ensure models are optimized for performance and reliability in customer-facing solutions 3. System-to-System Data Mapping: • Work closely with customers and internal teams to map data between systems, ensuring seamless integration with external and internal product platforms. • Document data flows and dependencies for use in product implementation and ongoing support. • Conduct testing and validation to guarantee data accuracy and integrity in customer solutions 4. Collaboration Across Teams: • Act as a bridge between product managers, engineers, and customers to ensure alignment on data requirements and deliverables. • Enable the integration of predictive and prescriptive analytics into product features. • Partner with business stakeholders to understand pain points and design user-friendly, data-powered tools. 5. Customer-Centric Approach: • Engage directly with customers to understand their data challenges and ensure product solutions meet their needs. • Provide training and support to internal stakeholders, enabling them to position product features effectively. 6. Continuous Improvement: • Stay updated on industry trends and emerging technologies in AI, big data, and analytics. This will include being closely connected to our Evo/Data team as they advance our AI and data capabilities • Contribute to the iterative improvement of data pipelines, models, and customer-facing analytics tools. Required Skills and Qualifications: • 5+ years of experience in data analysis or a similar role, preferably in a product development environment. • Strong proficiency in SQL and data modeling techniques (e.g., dimensional modeling, star schema). • Proven experience in system-to-system data mapping and integration projects. • Familiarity with business intelligence and analytics tools like Power BI, Tableau, or Looker. • Experience working in cross-functional teams to deliver customer-focused products. • Knowledge of programming languages like Python or R for data analysis. • Understanding of data pipelines and ETL workflows in the context of product development. • Excellent communication skills, with the ability to engage technical and non-technical audiences. • Strong problem-solving skills and a customer-centric mindset. Preferred Skills: • Exposure to AI/ML workflows and integrating data models with predictive analytics. • Experience with cloud-based platforms (AWS, Azure, or GCP). • Familiarity with data governance, compliance, and security in customer-facing applications. • Knowledge of agile methodologies and working in a product-focused environment. Education: • Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. What does Access offer you? We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving office. We deliver on what we say, taking the development of our people seriously. We'll work with you to progress your success plan and provide opportunities to accelerate your career. Become part of our amazing Access family! At Access we're all about helping everyone Love Work and Love Life because we believe people can only be at their best when they can be themselves, love what they do and do what they love. We love the fact that we’re all different. Having more diverse perspectives at work improves how we run our business, helps us support our customers, and when you think about it, it's just more fun. So, no matter what makes you individual, as long as you’re qualified, we can’t wait for your application.