Senior Account Manager

BioCatch is the leader in Behavioral Biometrics, a technology that leverages machine learning to analyze an online user’s physical and cognitive digital behavior to protect individuals online. BioCatch’s mission is to unlock the power of behavior and deliver actionable insights to create a digital world where identity, trust, and ease coexist.Today, 34 of the world's largest 100 banks and 210 total financial institutions rely on BioCatch Connect™ to combat fraud, facilitate digital transformation, and grow customer relationships.. BioCatch’s Client Innovation Board, an industry-led initiative including American Express, Barclays, Citi Ventures, and National Australia Bank, helps BioCatch to identify creative and cutting-edge ways to leverage the unique attributes of behavior for fraud prevention. With over a decade of analyzing data, more than 80 registered patents, and unparalleled experience, BioCatch continues to innovate to solve tomorrow’s problems. For more information, please visit www.biocatch.com.

We’re looking for a Senior Sales Manager to cover México, Central America & the Caribbean. This role will be part of the Sales team LATAM and report directly to the VP of Sales LATAM.

Location: Mexico City / Monterrey City

Responsibilities:

• Develop sales revenues from new and prospective BioCatch accounts, with an emphasis on generating business from target accounts.
• Drive strategic account planning for specific accounts, managing opportunities through to successful deal closure while maintaining a dynamic and consultative approach.
• Establish, cultivate, and develop strategic partnerships with customers, and technology partners to execute BioCatch’s GTM strategy.
• Collaborate with executive management and BioCatch leadership to exceed sales objectives and expand BioCatch customer success.
• Partner with the LATAM commercial team, including Business Development, Pre-Sales/Sales Engineering, and Account Management functions, to maximize revenue and technology adoption, ensuring customer satisfaction.
• Enhance BioCatch’s brand within prospective accounts.
• Execute strategic and operational sales and marketing activities, representing BioCatch at relevant events.
• Accurately manage forecasting, including pipeline management and company reports.

• Ideally 8+ years of experience selling technology solutions, with a recent focus on solution-selling to banks, financial markets, or complex enterprise environments.
• Experience in selling fraud prevention or cybersecurity solutions, with strong knowledge of SaaS/Cloud-based solutions.
• Proven track record in complex direct sales, securing multi-million value bookings with banks, credit card companies, financial services firms, or similar verticals.
• Proactive, self-motivated individual with a consultative sales approach, thriving in a scale-up environment, with a “can-do” mentality and commitment to succeed.
• Excellent communication, written and verbal presentation skills, with the ability to articulate business value to multiple stakeholders, including C-level executives.
• Willingness to undertake frequent domestic and occasional international travel.
• Native English speaker (mandatory).
• Established network for Mexico, Central America, and Caribbean banking clients, with advanced skills in connecting with executive-level prospects.
• Have a good reputation and credibility in the industry

Soft Skills:

• Attitude (inspire and serve others) and resiliency
• sense of urgency is critical abilities for the role, with the expectation to be in the field 80% of the time with customers/prospects.
• Ownership and Accountability: solve problems and take responsibility for finding solutions (leading by example)