Sea Freight Manager

Responsibilities:

• Lead the export & import shipments.
• Checked import and export documentation to determine cargo contents and classified goods into different tariff.
• Strategically develop the compan's services and improve the price level to become always among the strong competitive forwarders.
• Negotiate and prepare contracts & tenders.
• Handling door-to-door shipments.
• Assist customers with requests, complaints, tracking, and tracing of their shipments.
• Checked files to include master and house bills of lading with shipper and consignee documents.
• Provide FCL/LCL/sea freight rate quotes to clients.
• Handling customs clearance.
• Responsible for all documentation related to shipping legally and flexibly.
• Arrange the operation reporting.
• Managed logistics operations to meet customer expectations and financial standards and policies.
• Directed day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives
• Worked in matrix management environment with oversight of division level managers, operations, sales, finance.
• Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies.
• Built relationships with customers and managed accounts to drive revenue and profit.
• Corporate with the sales team.
• Risk Management: Identify and mitigate risks associated with export operations, such as delays, damages, or compliance discrepancies, to safeguard smooth and secure transactions.
• Team Leadership: Provide guidance, assistance, and mentorship to junior export operations personnel, nurturing a collaborative and high-performing work culture.

Qualifications: 

• A Bachelor's degree in Business Administration, International Trade, Logistics, or a related field.
• 10+ years of experience in freight forwarding Import & Export operations preferably in a senior role.
• Excellent command of English (writing & speaking).
• Excellent communication, negotiation, and problem-solving skills.
• Strong analytical and problem-solving skills.
• Ability to multitask, prioritize, and work effectively under pressure in a fast-paced environment.
• Strong leadership and team management abilities.

Required Skills

• Logistics Management
• Risk Management
• Communication Skills
• Documentation
• Negotiation

Job Details

• Location: Amman - Jordan
• Industry: Logistic & Transportation
• Job Type: Full-Time
• Degree: Bachelor
• Experience: 10+
• Nationality: Unspecified