Sales Development Representative
About the job
• Lay the foundation for Intercom Sales by engaging with prospects and customers
• Serve as Intercom's first point of contact, building the Intercom brand and creating a great first impression
• Provide a great experience for Intercom’s prospective customers
• Engage with potential and current customers to assess mutual fit
• Work closely with Account Executives to build pipeline and drive deals
• Maintain up-to-date knowledge of the product and its value to customers
• Demonstrate an ability to attract new customers
• Work with other functions to improve business processes
• Engage in team development and mentoring
Requirements
- 0-3 years of work experience (Sales and/or SaaS experience is a +)
- Excellent written and verbal communication
- Exceptional listening skills combined with the ability to synthesize information
- Strong organization and time management
- Intellectual curiosity and problem solving
- Collaborative and coachable
- Highly motivated and self-driven
- Bachelor’s Degree preferred
- French speaking to a business level is desirable
- Familiarity with SFDC, Outreach, Dialpad, Zoominfo
🔍 ATS Optimization Keywords
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Hard Skills
- Sales
- SaaS
- Customer engagement
- Pipeline building
- Business process improvement
Soft Skills
- Written communication
- Verbal communication
- Listening skills
- Organization
- Time management
- Intellectual curiosity
- Problem solving
- Collaboration
- Coachable
- Self-motivated
Certifications & Qualifications
- Bachelor’s Degree
