Sales & Service Engineer

Job Title: Sales & Service Engineer

Location: Multiple Locations (North & South India)

Key Responsibilities:

• Sales:

  • Identify and generate new business opportunities in assigned regions.

  • Develop strong customer relationships and ensure repeat business.

  • Conduct product demonstrations, presentations, and technical discussions with clients.

  • Achieve sales targets and contribute to business growth.

• Service & Support:

  • Install, commission, and maintain packaging machinery at customer sites.

  • Provide prompt technical support, troubleshooting, and preventive maintenance.

  • Train customer staff on machine operation and upkeep.

  • Coordinate with the head office/technical team for escalation of complex issues.

• Other:

  • Prepare service reports, sales activity reports, and customer feedback.

  • Ensure customer satisfaction through timely response and professional support.

  • Travel extensively within the assigned region for sales and service activities.

Qualifications & Skills:

• Diploma/Degree in Mechanical/Electrical/Electronics/Instrumentation Engineering.

• 2–5 years of relevant experience in sales/service of industrial machinery (packaging or similar industry preferred).

• Strong technical knowledge with hands-on troubleshooting skills.

• Excellent communication, presentation, and negotiation skills.

• Willingness to travel extensively across multiple locations.

• Self-motivated, target-oriented, and customer-focused.