Public Area Supervisor at Attitude Hotels Tanzania

Hello Zanzibar We’re Attitude, and we’re coming soon. In 2025, we’re opening our very first hotel outside Mauritius, right here in Matemwe: an adults-only hotel with 74 villas, two restaurants and two bars. It’s a new chapter for us, and we’re putting a lot of heart into making it something special. We’re now looking for people to join the adventure. Plenty of roles, plenty of opportunities. As a B Corp hotel group, we care about doing things properly: fair jobs, room to grow and and a workplace where people feel respected. If you’re motivated, we’d love to meet you. MAIN DUTIES & RESPONSIBILITIES 1. Strategic Goals for the Public Area Supervisor:​​ Company Culture & Employee Engagement: Maintain and reinforce company culture in daily operations, creating a positive, engaging experience for both employees and customers. Ensure legal compliance.​​ Transparent Communication: Foster open, transparent communication with all Family Members to build trust, improve engagement, and enhance teamwork.​​ Leadership & People Management: Promote a culture of proximity with employees, create and maintain a great place to work culture, ensuring employees are physically, emotionally and psychologically safe in their work environment. ​​ Cross-Departmental Collaboration: Foster a culture of transversality by promoting cross-departmental collaboration and communication to achieve common goals.​​ 2. ​Operational/Technical Responsibilities:​​ Supervise and coordinate the activities of housekeeping attendants in public areas including lobbies, restrooms, corridors, elevators, meeting rooms, and exterior grounds.​ Conduct daily inspections of public areas to ensure cleanliness standards are met in accordance with hotel policies and brand expectations.​ Assign tasks and monitor the performance of public area attendants, providing training, guidance, and performance feedback as needed.​ Ensure all cleaning equipment and supplies are properly maintained, stored, and used safely and efficiently.​ Respond promptly to guest requests and concerns related to public area cleanliness and resolve issues professionally.​ Prepare daily work schedules and ensure adequate staffing for all shifts.​ Maintain inventory of cleaning supplies and request stock replenishment in a timely manner.​ Ensure compliance with all health and safety regulations, including the handling and storage of hazardous materials.​ Collaborate with other departments such as Front Office and Engineering to address any issues impacting the guest experience in public spaces.​ Report any maintenance issues or safety hazards to the relevant departments and follow up to ensure timely resolution.​ Uphold the hotel’s sustainability and environmental practices in all public area cleaning procedures. YOUR QUALITIES: ​​ Diploma or Degree in Hospitality Management, Hotel Administration, or a related field.​ Minimum of 2–3 years of housekeeping experience in a hospitality environment, preferably within a 4-star or higher-rated hotel.​ At least 1 year of supervisory experience in a housekeeping or facilities management role.​ Ability to embody and instil Attitude’s DNA and culture within the hotel.​ Strong interpersonal and communication skills, with an enthusiastic and outgoing personality.​ Proactive approach with a focus on guest satisfaction​ Excellent attention to detail​ Knowledge of housekeeping chemicals and OSHA safety standards​ Excellent communication skills: Clear, professional verbal and written skills and fluency in English and Swahili. A third language would be a definite advantage.​ An understanding of the African Market will be a definite advantage.​ Ability to compete in a fast-paced, dynamic and guest centric environment Ready to take the leap? Please fill in form below and upload your CV. Deadline for application - 25 June 2025 We Believe in equal opportunities We celebrate diversity and champion equality and inclusion, encouraging people from all ethnicities, genders and ages to apply. This unity is key to our work culture. We want to set every Family Member up for success, so if you need anything to perform to your best or make work arrangements more comfortable, we will do our best to accommodate you.