Professional Services Sales Engineer

Full Time

full time

14 Jan 2025

Mountain View

Verified by Turrior

Content + Source + Freshness • 11 Dec 2025 • 95% confidence

80 / 100

Offer value

Strong opportunity due to the blend of technical expertise and sales acumen within a growing company in the software delivery sector.

Innovative company in software delivery field
Opportunities to enhance consultative sales skills
Good market relevance and career growth potential
Technical requirements may limit some candidates

Pros

Engage in an innovative sector with high relevance
Chance to build strong customer relationships through service
Develop broad technical acumen across software delivery solutions

Cons

Requires a solid understanding of technical concepts, which may limit some applicants
Fast-paced environment might be demanding
Sales quotas may create pressure

Who it's for

Mid-Level • Hybrid with some travel required

Good fit

Technical sales engineers with a passion for service
Individuals eager to expand their software delivery knowledge
Sales professionals in tech looking for impactful roles

Not recommended for

Candidates lacking technical sales experience
Those not interested in high-commitment, fast-paced roles
Individuals without an interest in customer-oriented solutions

Motivation fit

Driven by customer success and technical problem-solvingInterest in ongoing learning in software technologiesDesire to work collaboratively with sales teams

Key skills

Technical sales expertiseAbility to create service proposalsStrong communication skillsUnderstanding of software development concepts

Score: 80/100 AI verified analysis

About the job

Harness is a high-growth company that is disrupting the software delivery market. Our mission is to enable the 30 million software developers in the world to deliver code to their users reliably, efficiently, securely and quickly, increasing customers’ pace of innovation while improving the developer experience. We offer solutions for every step of the software delivery lifecycle to build, test, secure, deploy and manage reliability, feature flags and cloud costs. The Harness Software Delivery Platform includes modules for CI, CD, Cloud Cost Management, Feature Flags, Service Reliability Management, Security Testing Orchestration, Chaos Engineering, Software Engineering Insights and continues to expand at an incredibly fast pace.

Harness is led by technologist and entrepreneur Jyoti Bansal, who founded AppDynamics and sold it to Cisco for $3.7B. We’re backed with $425M in venture financing from top-tier VC and strategic firms, including J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures, Norwest Venture Partners, Adage Capital Partners, Balyasny Asset Management, Gaingels, Harmonic Growth Partners, Menlo Ventures, IVP, Unusual Ventures, GV (formerly Google Ventures), Alkeon Capital, Battery Ventures, Sorenson Capital, Thomvest Ventures and Silicon Valley Bank.

Position Summary

As a Harness Professional Services Sales Engineer (PS SE), you will be instrumental in the success of Harness Professional Services. Combining your technical expertise with strong sales acumen, you’ll advocate for our service offerings and guide potential customers toward the right solutions. Collaborating closely with the Harness Sales team, you’ll ensure our services are positioned to help customers achieve their software delivery objectives effectively.

About the role

Position Harness Professional Services as a critical enabler of customer success.
Create compelling, tailored service proposals and presentations that showcase how our service offerings maximize the value of the Harness platform for customer’s needs.
Lead the scoping process for all Harness services and modules, delivering precise assessments and actionable roadmaps that clearly outline how our professional services drive customer outcomes.
Oversee the Statement of Work (SOW) process, including drafting SOWs that align with specific customer requirements while articulating clear value and justification for the proposed services.
Partner with Delivery teams to ensure service requirements are thoroughly understood and seamlessly translated into detailed design and implementation plans.

About you

5+ Years of proven experience in a technical sales/services role, preferably within the software delivery or DevOps space.
In-depth understanding of software delivery and DevOps concepts
Strong technical knowledge of Harness.io platform and its capabilities.
Excellent communication and presentation skills with the ability to tailor content as needed.
Ability to build strong relationships and collaborate effectively across internal and external teams.
Demonstrated experience in scoping technical projects and creating clear and concise SOWs.
Passion for staying abreast of industry trends and innovations in software delivery.

What you will have at Harness

Competitive salary
Comprehensive healthcare benefits
Flexible Spending Account (FSA)
Flexible work schedule
Employee Assistance Program (EAP)
Flexible Time Off and Parental Leave
Monthly, quarterly, and annual social and team building events
Monthly internet reimbursement

Pay transparency

$162,000—$243,000 USD

Harness in the news:

Harness Grabs a $150m Line of Credit
Welcome Split!
Harness Recognized in Inc.'s Best Workplace Awards 2022
Harness on LinkedIn: America's Great Companies to Work For -- And What You Can Learn From
#6 - Glassdoor Best Places to Work 2021 list
#17 on Forbes Top 50 Cloud Companies to Work For
#47 on LinkedIn’ Top 50 Companies to Work For
#2 on Quartz 2021 list best places to work for remote workers
2021 Career Launching Companies List

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.

Note on Fraudulent Recruiting/Offers

We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers.

Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations.

If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at security@harness.io. You can also find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission’s website (https://consumer.ftc.gov/articles/job-scams), or you can contact your local law enforcement agency.