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Careers at NAPA Auto Parts
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Operations Manager

Full Time
6 Jun 2024
Verified by Turrior

Content + Source + Freshness • 12 Dec 2025 • 95% confidence

80 / 100

Offer value

High value due to the strong organizational commitment to employee development and community-focused service.

  • Management role in a prominent automotive parts supplier.
  • Opportunities for personal and operational growth.
  • Requires significant experience in retail and automotive sectors.
Pros
  • Strong company focus on community service and employee values.
  • Opportunities for retail management growth and development.
  • Involvement in a reputable automotive parts supplier with a national presence.
Cons
  • Requires significant experience in retail or automotive management.
  • Potential stress associated with operational targets and financial metrics.
  • Possibility of less-than-ideal work-life balance due to management demands.

Who it's for

Mid-Level / Experienced • On-site

Good fit
  • Experienced retail managers with automotive backgrounds.
  • Managers who want to drive customer-centered service.
  • Candidates interested in team development and operational excellence.
Not recommended for
  • New graduates or those without retail experience.
  • Individuals not interested in automotive parts and services.
  • Those averse to performance-driven work environments.

Motivation fit

Interest in community service and operational management.Drive to enhance customer experiences in a retail environment.Passion for mentoring and developing retail teams.

Key skills

Retail management and operational excellenceFinancial analysis and reportingTeam leadership and developmentCustomer service enhancement tactics
Score: 80/100 AI verified analysis

About the job

Company Description


Be part of a community of authentic, proud and trusted people

At UAP, we believe we don’t just deliver car and heavy vehicle parts all around the country; we also help keep Canadians moving forward. This makes for a special kind of workplace. We have the experience and strength of our 100-year legacy and the desire to always do better for our team members and clients. Our 5000 colleagues proudly serve thousands of customers every day across Canada.

If the hat fits, we’d be proud to have you wear it! Send us your resume and join a people-centric company with a reputation of excellence.


Job Description

Reporting to the General Manager you will be responsible for the organizational effectiveness of the district’s stores in terms of meeting NAPA’s customer service standards, achieving financial goals and supporting the district’s sales development efforts. You will support and work collaboratively with store managers to ensure that operational improvement priorities are addressed.

The Operations Manager is accountable for:

  • Work with UAP HO, Sales Managers and Store Managers to develop, adapt and deploy strategies and tools for improving the effectiveness and efficiency of Corporate Retail Stores Operations and service level to customers. Ensure that policies and procedures are implemented and followed up by conducting store audits and by providing training tools and other support to Sales and Store Managers;
  • Manage utilization of Price Profiles at the Region level. Monitor and recommend action plans to resolve gross profit, A/R and inventory issues. Analyze and adjust NL purchases ;
  • Produce and analyze reports re: stores/ districts / regional operations performance and recommend action plans. Process administrative paperwork (P&L review, weekly reports, etc.) to support General Operations Manager. Work with General Operations Manager, Sales Managers and Store Managers to define and review operational priorities, improvement opportunities and develop action plans. Support Sales Managers and Store Managers in preparing business cases for investments at store level. Support Corporate Stores budgeting process ;
  • Recruit, motivate and develop corporate retail store management team under their responsibility in order to achieve objectives.
  • Ensure effective communication with all personnel
  • Participate in Regional management meetings and participate in special projects.

Qualifications

To join our team, you need:

  • 5 years of experience in a high level management position
  • Knowledge of the automotive aftermarket and parts supply is considered an asset
  • Proficiency in Microsoft Office Suite
  • Strong communication, organizational, and problem-solving skills
  • Ability to mentor and lead a successful team
  • Asset: College Diploma or University Degree, with a major in Business administration / Management or equivalent work experience

Additional Information

UAP is a diverse community that promotes inclusion and respect. The sum of our individual differences, experiences, knowledge, self-expression, unique capabilities, and talents, represents the richness of our culture. During the selection process, let us know if you need any accommodations. This information will be kept entirely confidential and will only be used to ensure you have a fair and pleasant experience with us

We will contact you as soon as possible if we think we have the hat for you!

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