Operations Manager
Content + Source + Freshness • 13 Dec 2025 • 95% confidence
Offer value
This position offers significant responsibility in operations management with a focus on the inflight catering sector, appealing to candidates with relevant industry experience.
- Leadership role in a critical service sector
- Opportunity for career growth in operations management
- Focus on safety and efficiency standards
- Requires significant industry experience
Pros
- Strong emphasis on safety and compliance in operations
- Leadership opportunities within a structured environment
- Potential for career advancement in a growing industry
Cons
- High pressure due to operational deadlines and efficiency demands
- Requires a specific level of industry expertise
- Possible long hours during peak periods
Who it's for
Mid-level to Senior • Onsite
Good fit
- Mid-level professionals in operations and management
- Candidates with experience in hospitality or catering
- Leaders who thrive in fast-paced environments
Not recommended for
- Entry-level candidates without relevant experience
- Those seeking a laid-back work environment
- Individuals averse to direct personnel management
Motivation fit
Key skills
About the job
Job Title: Operations Manager – Inflight Catering
Location: Bangalore
Reports To: Senior Operations Head / General Manager
Job Summary:
The Operations Manager is responsible for directing, managing, and leading the operational staff to ensure the timely and efficient delivery of catering services in accordance with flight schedules, airline customer requirements, and company standards. The role emphasizes safety, efficiency, compliance, and continuous improvement in all aspects of operations.
Key Responsibilities:
Operational Leadership:
Manage daily operations to meet airline and company standards.
Ensure timely delivery of catering services and materials as per flight schedules.
Maintain a structured delivery, work, and staff roster schedule.
Staff Management & Development:
Provide clear instructions, direction, and guidance to operational staff.
Communicate company policies effectively to ensure cooperation and smooth operations.
Monitor and supervise staff performance to maintain high productivity and service standards.
Identify training needs and implement training programs to enhance staff qualifications.
Safety & Compliance:
Ensure adherence to safety regulations and promote a safe working environment.
Supervise compliance with local legislation and internal safety protocols.
Investigate incidents and accidents, report findings, and implement corrective measures.
Documentation & Record Keeping:
Maintain accurate and up-to-date records of daily operations, loading specifications, and catering operation manuals.
Ensure document control procedures are followed consistently.
Resource Management:
Monitor and control the use of departmental motor vehicles.
Optimize resource utilization to improve productivity and cost-efficiency.
Continuously assess operational resources and reallocate as needed to ensure service delivery.
Contingency Planning & Risk Management:
Develop and implement contingency plans to ensure uninterrupted operations.
Identify potential risks and proactively report them to management with recommended action plans.
Qualifications & Requirements:
Bachelor’s degree in Hospitality, Operations Management, Logistics, or related field.
Minimum 5-7 years of experience in inflight catering or a related service industry in a leadership role.
Strong understanding of airline catering requirements and compliance standards.
Excellent leadership, organizational, and communication skills.
Proficiency in Microsoft Office and operations management systems.
Ability to work under pressure in a fast-paced environment
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