Operations Manager

Reports to: Executive Director of Strategy and Impact Salary: $60,000- $70,000 per year + benefits    alignED New Orleans works at the intersection of education, leadership and advocacy to improve learning opportunities for all children and provide resources that strengthen our community. Primary Purpose and Function: The Operations Manager will play a vital role in ensuring the seamless execution of all organizational operations. This position will oversee logistics, event coordination, and communication across programs, serving as the central point of contact for program fellows, partners, and vendors. The position will oversee all logistics related to organizing and canvassing efforts, as well as the management of Murmuration. The ideal candidate is a highly organized, detail-oriented professional who thrives in a fast-paced, mission-driven nonprofit environment. They will ensure that every event and program runs smoothly—from planning and setup to follow-up—and that fellows and stakeholders are consistently informed and supported. Candidates should have a proven track record of developing and maintaining strong operational management systems, tracking key data points, and implementing data-driven strategies to improve operations and overall effectiveness. This is a two-year contractual engagement, subject to renewal at the discretion of the organization based on ongoing needs and demonstrated effectiveness. Key Responsibilities: Event & Program Management Lead all logistical planning and execution for organizational events, trainings, and convenings. Serve as the point of contact for program fellows, ensuring timely and consistent communication regarding schedules, materials, and updates. Coordinate with staff and partners to manage event timelines, vendors, venues, catering, travel, and materials. Support program implementation, including P.E.P. Prep 101 and P.U.S.H. Collaborate with vendors and contractors to ensure successful and well-executed events. Source and procure branded materials for events, maintaining alignment with organizational branding and visibility. Operational Systems Manage and maintain key organizational systems, including Asana, Google Workspace, Zoom, Canva, and Calendly, to ensure staff proficiency and consistent usage. Track participation, event logistics, and communication workflows to ensure operational efficiency and accountability. Support the management of budgets, expense reporting, and vendor payments for events and programs. Maintain clear, proactive communication with internal teams, fellows, and community partners to ensure alignment across all initiatives. General Operations & Special Assignments Manage travel logistics for staff and guests as required. Maintain and organize the storage unit and program materials to ensure accessibility and efficiency. Support broader organizational priorities, including voter drives, parent organizing, and advocacy initiatives as needed. The role requires evening and weekend availability, as well as other duties as assigned. Qualifications: Bachelor’s Degree or Higher. 5 or more years of operations experience. Advanced Microsoft Office skills (specifically excel) with an ability to become familiar with organization-specific programs and software. Proficiency in collaboration and delegation of duties. Strong organizational, schedule management, project management, and problem-solving skills with impeccable multi-tasking abilities. Exceptional interpersonal skills. Friendly and professional demeanor. References are mandatory. * This is a hybrid work environment. * The contract term for this position will run from November 2025 through November 2027.