Operations Coordinator
26 Jan 2025
New York, NY, USA
About the job
About the role
We are seeking a highly organized and proactive Operations Coordinator to support our People Operations Manager in driving key HR initiatives in a fast-paced startup environment. This role will focus on streamlining processes, managing day-to-day HR operations, and assisting in the delivery of a positive employee experience. The ideal candidate will be a detail-oriented multitasker with a passion for supporting people and processes in a dynamic, growth-driven organization.
Responsibilities:
- Assist in onboarding new employees by preparing necessary materials, scheduling orientation, and ensuring smooth transitions.
- Support employee engagement initiatives, including surveys, feedback collection, and event planning.
- Serve as a point of contact for employees’ HR-related inquiries, providing guidance on company policies and procedures.
- Maintain employee records in the HRIS, ensuring all data is up-to-date and compliant with legal requirements.
- Coordinate benefits administration, including enrollment, changes, and answering employee questions about benefits packages.
- Help track and report on key HR metrics (e.g., turnover, retention, engagement) to identify areas for improvement.
- Assist in ensuring that HR practices are compliant with labor laws and regulations.
- Maintain and update necessary documentation to ensure legal compliance for audits or reporting purposes.
- Process Improvement & Project Support:
- Collaborate with the People Operations Manager to identify areas for process improvement and implement changes to increase efficiency and employee satisfaction.
- Assist in the development and rollout of HR programs, initiatives, and trainings.
- Help manage various HR projects as needed, including performance review cycles, learning and development programs, and compliance training.
Who you are:
- Bachelor’s degree in Business Administration, Operations Management, or a related field.
- Minimum of 3 years in an HR, People Operations, or Operations role, ideally in a startup or fast-paced environment.
- Strong organizational and multitasking abilities with attention to detail.
- Excellent communication and interpersonal skills to coordinate with cross-functional teams and external stakeholders.
- Prior experience in a high-growth startup or tech-driven environment.
- Familiarity with employee engagement tools or survey platforms (e.g., Culture Amp).
- Experience with HRIS tools (e.g., Justworks, Rippling, or similar).
