Operations Associate
Temporary
temporary
Data- And Business Analysis
23 Oct 2025
New Delhi
Verified by Turrior
Content + Source + Freshness • 13 Dec 2025 • 95% confidence
75 / 100
Offer value
This role presents a steady opportunity in e-commerce operations, emphasizing catalog management and seller engagement, two critical areas for business success.
- Participates in critical areas of e-commerce operations
- Requires detail-oriented and analytical skills
- Opportunities for personal and professional growth
Pros
- Directly involves in e-commerce operations and seller onboarding
- Opportunity to develop important operational skills
- Engagement with data analytics to improve processes
Cons
- Fast-paced environment may be overwhelming
- Role may include repetitive tasks related to operations
- Requires strong attention to detail
Who it's for
Entry to Mid Level • Hybrid or remote options likely
Good fit
- Individuals with a background in e-commerce operations
- Detail-oriented applicants looking for stability
- Those interested in learning about seller management
Not recommended for
- Candidates unfamiliar with e-commerce settings
- Individuals seeking higher-level positions without experience
- Those who prefer a laid-back work environment
Motivation fit
Desire for a career in e-commerce and operationsInterest in working with diverse seller profilesWillingness to solve operational challenges
Key skills
Catalog management and data analysisStrong communication skillsOrganizational abilities for tracking progressTeamwork and collaboration
Score: 75/100 AI verified analysis
About the job
JD - Operations Associate
Scope of Work
Each resource will act as a seller onboarding & operations associate with focus areas split across cataloging, seller engagement, and order fulfillment.
Key Responsibilities
- Cataloging & Product Content
- Draft product descriptions and attribute mapping as per ONDC schema.
- Review and validate image quality; flag gaps and assist sellers in corrections.
- Maintain catalog scoring and readiness tracker.
- Seller Profiling & Inventory Support
- Collect and validate seller details (MSME/FPO certification, product line).
- Support sellers in basic pricing strategy and inventory updates.
- Ensure product visibility and catalog hygiene on Buyer Apps.
- Order Fulfillment Support
- Monitor order flow from confirmation to delivery.
- Coordinate with logistics partners for timely pickup and delivery.
- Track seller cancellations and ensure timely resolution of issues.
- Reporting & Coordination
- Maintain weekly dashboards for onboarding progress and catalog health.
- Escalate recurring issues (catalog rejection, cancellations, TAT delays).
- Handhold sellers on operational processes until self-sufficient.
Qualifications
- 1–3 years of experience in e-commerce operations, catalog management, or seller onboarding (marketplace or aggregator).
- Strong skills in Google Sheets/Excel, catalog CMS tools.
- Familiarity with e-commerce product taxonomy and seller operations.
- Good communication skills (regional language knowledge a plus).
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