Officer, Customer Liaison (Level 2) - Johannesburg, Midrand

Job Description

• To provide a proficient reception function and create a positive introduction for the customer by putting them at ease, identifying their specific requirements and direct customers to the appropriate department.
• To identify customer's digital banking requirements and to efficiently and cost-effectively fulfill these, while managing the risks associated with migrating new and existing customers to alternative self-servicing and/or digital channels.

Qualifications

Minimum Qualification:  

• NQF Level 5 

Experience Required:

• Client Coverage
• Personal and Private Banking
• 1-2 years Customer Service Experience