Lead UX Designer
About the job
• You’ll define how Deskpro’s products look, feel and work.
• You’ll bring structure to complexity – mapping our information architecture, scaling a design system, and turning deep user insight into clear, accessible experiences.
• By collaborating across Product, Engineering and Marketing, you’ll design elegant solutions that meet real needs and business goals.
• You’ll explore how emerging tools, especially AI, can speed up how we learn and design.
• You’ll also design adaptable product experiences that support customers as they move through different stages of AI adoption.
• You’ll also grow others along the way – mentoring, sharing ideas and building a culture where great design thrives.
Requirements
- A strong track record designing complex, user-centred digital products – 7+ years in UX, product, or interaction design.
- A portfolio that shows clear thinking, attention to detail and an ability to simplify complexity through design and information architecture (IA).
- Experience creating and scaling design systems that bring consistency and speed to growing product teams.
- Strength in user research, testing and structural problem-solving, turning insight into better product decisions.
- Confidence working end-to-end with Product and Engineering to ship thoughtful, well-built experiences.
- Proficiency in Figma and other modern design tools, with an eye for systems, patterns and quality.
- Understanding of accessibility and inclusive design principles, with experience meeting WCAG and Section 508 standards.
- Curiosity about how emerging technologies, including AI, can enhance design and accelerate learning.
- A collaborative, pragmatic mindset – balancing creativity with delivery, and lifting the craft and confidence of those around you.
🔍 ATS Optimization Keywords
Below are skills and terms extracted directly from this job posting to improve Applicant Tracking System (ATS) visibility. This unique feature helps candidates tailor their applications more effectively — a feature exclusive to JobTailor job listings.
Hard Skills
- UX design
- product design
- interaction design
- information architecture
- design systems
- user research
- user testing
- accessibility
- inclusive design
- AI design
Soft Skills
- collaboration
- mentoring
- problem-solving
- creativity
- pragmatism
- attention to detail
- clear thinking
- curiosity
- communication
- leadership
