IT Service Management Team Lead
Full Time
full-time
31 Oct 2025
Verified by Turrior
Content + Source + Freshness • 17 Dec 2025 • 95% confidence
78 / 100
Offer value
High value attributed to the role due to employer brand recognition, collaborative work environment, and robust growth opportunities in IT Service Management.
- Reputable employer: Accenture with global reach
- Growth and development opportunities in a leading IT service role
- Engagement in high-stakes problem-solving and strategic initiatives
- Requires seasoned professionals with significant experience
Pros
- Part of a reputable organization (Accenture) leading in IT operations
- Opportunities for personal and professional development in a high-demand sector
- Involvement in strategic decision-making processes
Cons
- High competition for roles within a large organization
- Expectations for flexible work hours including potential shift work
- Requires extensive technical and managerial experience (7-11 years)
Who it's for
Mid-Senior • Hybrid/Office with shifts
Good fit
- IT service professionals with leadership aspirations
- Candidates with strong analytical and strategic mindset
- Individuals enjoying dynamic environments with teamwork
Not recommended for
- Graduates or candidates without substantial IT experience
- Those preferring fixed work hours without shift changes
- Professionals with limited soft skills in collaboration
Motivation fit
Desire to work in a fast-paced, technology-driven environmentInterest in IT operations and service managementAiming for leadership roles and team management
Key skills
Service ManagementData AnalysisTeam LeadershipProblem-Solving
Score: 78/100 AI verified analysis
About the job
Skill required: Sales Operations - Sales Operations & Execution Analytics
Designation: IT Service Management Team Lead
Qualifications:Any Graduation
Years of Experience:7 to 11 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? •In this role you are required to do analysis and solving of moderately complex problems • May create new solutionEnablement PM Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 710,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities. Visit us at www.accenture.com. Who We Are: Within Operations, we are growing our Sales Delivery Team. Our gro Backend sales operations , maintaing and creating sales reports , dash boards Measures and evaluates sales data to determine the effectiveness of a product, sales process, or campaign. It helps internal performance data, along with external market and competitor research, to craft sales strategy and achieve sales goals.
What are we looking for? •In this role you are required to do analysis and solving of moderately complex problems • May create new solutionEnablement PM Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 710,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities. Visit us at www.accenture.com. Who We Are: Within Operations, we are growing our Sales Delivery Team. Our groundbreaking approach to sales brings clients the right combination of trusted technical sellers and innovative technology, powered by data and insights. Take a modern approach to selling by harnessing the power of rich data, innovative technology, and advanced AI to help some of the world’s leading companies to drive demand; create pipeline; qualify and nurture oppor •In this role you are required to do analysis and solving of moderately complex problems • May create new solutionEnablement PM Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 710,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities. Visit us at www.accenture.com. Who We Are: Within Operations, we are growing our Sales Delivery Team. Our groundbreaking approach to sales brings clients the right combination of trusted technical sellers and innovative technology, powered by data and insights. Take a modern approach to selling by harnessing the power of rich data, innovative technology, and advanced AI to help some of the world’s leading companies to drive demand; create pipeline; qualify and nurture oppor
Roles and Responsibilities: •In this role you are required to do analysis and solving of moderately complex problems May create new solutionEnablement PM Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 710,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities. Visit us at www.accenture.com. Within Operations, we are growing our Sales Delivery Team. Our groundbreaking approach to sales brings clients the right combination of trusted technical sellers and innovative technology, powered by data and insights. Take a modern approach to selling by harnessing the power of rich data, innovative technology, and advanced AI to help some of the world’s leading companies to drive demand; create pipeline; qualify and nurture opportunities; close sales; and drive renewal. Join a team that prioritizes human ingenuity and fosters a workforce where technology elevates people (not the other way around), freeing them up for more creative thinking and exciting work. As an Enablement PM, you will assist in closing regional awareness and skilling gaps amongst Microsoft Partners so that they can be equipped and empowered to drive business. · Build relationships and dialogue with Partners and Partner Development Managers (PDMs) · Create skilling plans based on calls with Partners and PDMs · Conduct field office hours · Support partner selection and empowermes, leveraging and,where needed, adapting existing methods and procedures • The person would require understanding of the strategic direction set by senior management as it relates to team goals • Primary upward interaction is with direct supervisor • May interact with peers and/or management levels at a client and/or within Accenture • Guidance would be provided when determining methods and procedures on new assignments • Decisions made by you will often impact the team in which they reside • Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture • Please note that this role may require you to work in rotational shifts
Designation: IT Service Management Team Lead
Qualifications:Any Graduation
Years of Experience:7 to 11 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? •In this role you are required to do analysis and solving of moderately complex problems • May create new solutionEnablement PM Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 710,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities. Visit us at www.accenture.com. Who We Are: Within Operations, we are growing our Sales Delivery Team. Our gro Backend sales operations , maintaing and creating sales reports , dash boards Measures and evaluates sales data to determine the effectiveness of a product, sales process, or campaign. It helps internal performance data, along with external market and competitor research, to craft sales strategy and achieve sales goals.
What are we looking for? •In this role you are required to do analysis and solving of moderately complex problems • May create new solutionEnablement PM Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 710,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities. Visit us at www.accenture.com. Who We Are: Within Operations, we are growing our Sales Delivery Team. Our groundbreaking approach to sales brings clients the right combination of trusted technical sellers and innovative technology, powered by data and insights. Take a modern approach to selling by harnessing the power of rich data, innovative technology, and advanced AI to help some of the world’s leading companies to drive demand; create pipeline; qualify and nurture oppor •In this role you are required to do analysis and solving of moderately complex problems • May create new solutionEnablement PM Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 710,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities. Visit us at www.accenture.com. Who We Are: Within Operations, we are growing our Sales Delivery Team. Our groundbreaking approach to sales brings clients the right combination of trusted technical sellers and innovative technology, powered by data and insights. Take a modern approach to selling by harnessing the power of rich data, innovative technology, and advanced AI to help some of the world’s leading companies to drive demand; create pipeline; qualify and nurture oppor
Roles and Responsibilities: •In this role you are required to do analysis and solving of moderately complex problems May create new solutionEnablement PM Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 710,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities. Visit us at www.accenture.com. Within Operations, we are growing our Sales Delivery Team. Our groundbreaking approach to sales brings clients the right combination of trusted technical sellers and innovative technology, powered by data and insights. Take a modern approach to selling by harnessing the power of rich data, innovative technology, and advanced AI to help some of the world’s leading companies to drive demand; create pipeline; qualify and nurture opportunities; close sales; and drive renewal. Join a team that prioritizes human ingenuity and fosters a workforce where technology elevates people (not the other way around), freeing them up for more creative thinking and exciting work. As an Enablement PM, you will assist in closing regional awareness and skilling gaps amongst Microsoft Partners so that they can be equipped and empowered to drive business. · Build relationships and dialogue with Partners and Partner Development Managers (PDMs) · Create skilling plans based on calls with Partners and PDMs · Conduct field office hours · Support partner selection and empowermes, leveraging and,where needed, adapting existing methods and procedures • The person would require understanding of the strategic direction set by senior management as it relates to team goals • Primary upward interaction is with direct supervisor • May interact with peers and/or management levels at a client and/or within Accenture • Guidance would be provided when determining methods and procedures on new assignments • Decisions made by you will often impact the team in which they reside • Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture • Please note that this role may require you to work in rotational shifts
