Field Operations Technician
18 Jun 2025
United States
About the job
About Gridware
Gridware is a San Francisco-based technology company dedicated to protecting and enhancing the electrical grid. We pioneered a groundbreaking new class of grid management called active grid response (AGR), focused on monitoring the electrical, physical, and environmental aspects of the grid that affect reliability and safety. Gridware’s advanced Active Grid Response platform uses high-precision sensors to detect potential issues early, enabling proactive maintenance and fault mitigation. This comprehensive approach helps improve safety, reduce outages, and ensure the grid operates efficiently. The company is backed by climate-tech and Silicon Valley investors. For more information, please visit www.Gridware.io.
Role Description
The Field Operations Technician is responsible for executing on-site installations, maintenance, and support of Gridware’s advanced sensing systems. This role involves working closely with utility partners, troubleshooting technical issues, and ensuring high-quality installations that meet safety and performance standards.
(Mo-Fri, 12h/day). And all accommodation, travel, food, of course, is covered
Location: This role will involve significant travel (85% or more).
Responsibilities
- Planning and overseeing the installation of devices on electric poles in remote areas, ensuring adherence to project timelines, specifications, safety standards, and local permits.
- Working closely with line crews to provide clear instructions, guidance, troubleshooting, and supervision during the installation process.
- Acting as a liaison between Gridware and utility companies, local authorities, and community members, to facilitate communication and build positive relationships.
- Utilizing internal tools to maintain accurate records of installation activities, including site conditions, issues encountered, and corrective actions taken.
- Conducting site assessments and verify readiness for installation, addressing any technical challenges encountered during setup.
Required Skills
- 1-3 years of experience in field installation, technical support, or a related role.
- A valid OSHA10 certification
- High school diploma or equivalent; additional technical certifications are a plus.
- Valid driver’s license with a clean driving record.
- Ability to provide clear direction and effectively oversee contractors and line crew personnel.
- Excellent communication and interpersonal skills to collaborate professionally with cross-functional teams, crew members, and utility customers.
- Ability to work independently in the field and adapt to dynamic and changing environments.
- Strong proficiency in spoken & written English.
Successful candidates must demonstrate
- Willingness to travel 85% or more.
- Flexibility and willingness to work a sprint schedule (example: 4 weeks onsite, 2 weeks off) as needed.
- Ability to work, and hike, outdoors in all weather conditions; including but not limited to snow, rain and varying temperatures.
Bonus Skills
- Knowledge of utility infrastructure, installation techniques, and safety regulations
- Proficiency in using GPS/GIS mapping tools or other outdoor mapping platforms
- Experience working with or as utility contractors, particularly pole inspection companies
