Director Operations
Content + Source + Freshness • 12 Dec 2025 • 95% confidence
Offer value
High-level role with leadership expectations and competitive compensation opportunities, though inherently demanding.
- Leadership role with significant operational impact
- High compensation potential for experienced candidates
- Requires expertise in supply chain and customer management
- Potentially high-pressure environment may impact work-life balance
Pros
- Significant responsibility leading multiple locations.
- Strong potential for compensation and professional development.
- Exposure to high-level management and strategic decisions.
Cons
- High pressure management role requiring significant experience.
- Expectations for availability and responsiveness may affect work-life balance.
Who it's for
Senior to Executive • On-site
Good fit
- Senior professionals in supply chain management
- Leaders skilled at customer relationship management
- Candidates seeking to influence operational performance
Not recommended for
- Entry-level candidates or those lacking experience
- Professionals preferring work-life balance over performance demands
- Individuals unwilling to lead multiple teams in diverse environments
Motivation fit
Key skills
About the job
Director Operations
Do you get energized by leading and motivating multiple managers and operations? Are you highly organized with the ability to prioritize a long list of equally meaningful responsibilities? Do you consider yourself to be self-sufficient with a level of expertise to hold all resources and areas of the business transparent and accountable?
It takes a special kind of person to do those types of things successfully. If you are that kind of person, DHL Supply Chain has the opportunity for you.
Job Description
We’re looking for an Operations Director to lead multiple distribution centers – each with individual customers who have their own sets of requirements. You’ll cultivate customer relationships, becoming an extension of their business and enabling DHL Supply Chain to play a required role in their success. You’ll be held to very high standards – because our company has set a very high standard in our industry.
Our ideal Operations Director has a full understanding of the importance of customer relationships – including the crucial role of the General Manager, Operations Managers and front-line Supervisors in growing those relationships. This position is a critical link between each distribution center and senior leadership and is held accountable for the success and growth of the group.
- You’ll drive a culture of performance and results through your teams
- You’ll assemble and advise strong teams at each distribution center in your group
- You’ll lead multiple teams and support their professional development at all levels
- You’ll support your group and drive performance by developing a strong network throughout DHL Supply Chain’s functional departments
- You’ll be a key member of the management team of the largest global supply chain company
- You’ll have access to a myriad of development and educational programs to help your leaders grow
- You’ll work with your manager on developing your growth and career direction
- You’ll have entrepreneurial-like freedom to structure your business unit
- You’ll get results
- You’ll love it
Required Education and Experience
- Bachelors degree or equivalent experience, required
- MBA or equivalent, preferred
- 7+ years of experience within supply chain, required
- 3+ years of progressive experience in at least one of the following: strategy development and implementation, operations management, or organization design and implementation, required
- Experience as a management consultant or in a strategic role within a supply chain function, preferred
Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.
Our Organization is an equal opportunity employer.
