Data Analyst

### _Role Title _****_Data Analyst _****_Reports To _****_Project Manager/ Database Lead _****_Direct Reports _**_NA _**_Indirect Reports _****_(Upto N-2) _**_NA _**Role Purpose _The purpose of this role is to interpret data and turn intoinformation (reports, dashboards, interactive visualizations etc) whichcan offer ways to improve a business, thus affecting business decisions. _**Do * Managing the technical scope of the project in line with therequirements at all stages * Gather information from various sources (data warehouses,database, data integration and modelling) and interpret patterns andtrends * Develop record management process and policies * Build and maintain relationships at all levels within the clientbase and understand their requirements. * Providing sales data, proposals, data insights and accountreviews to the client base * Identify areas to increase efficiency and automation ofprocesses * Set up and maintain automated data processes * Identify, evaluate and implement external services and tools tosupport data validation and cleansing. * Produce and track key performance indicators * Analyze the data sets and provide adequate information * Liaise with internal and external clients to fully understanddata content * Design and carry out surveys and analyze survey data as per thecustomer requirement * Analyze and interpret complex data sets relating tocustomer’s business and prepare reports for internal and externalaudiences using business analytics reporting tools * Create data dashboards, graphs and visualization to showcasebusiness performance and also provide sector and competitorbenchmarking * Mine and analyze large datasets, draw valid inferences andpresent them successfully to management using a reporting tool * Develop predictive models and share insights with the clients asper their requirement ### Stakeholder Interaction #### _Stakeholder Type _****_Stakeholder Identification _****_Purpose of Interaction _****_Internal _**_Project Manager/ Database Lead __Regular reporting & updates _**_External _**_Clients __Client engagement, reviews etc _**Display _Lists the competencies required to perform this role effectively: _ * Functional Competencies/ Skill * Leveraging Technology - Knowledge of current and upcomingtechnology (automation, tools and systems) to build efficiencies andeffectiveness in own function/ Client organization - Expert * Process Excellence - Ability to follow the standards and norms toproduce consistent results, provide effective control and reduction ofrisk - Expert * Technical knowledge - knowledge of various programminglanguages/ software (Python, Microsoft Excel, VBA, Matlab, SQL etc) andtools on data analytics - Expert ### _Competency Levels _****_Foundation _**_Knowledgeable about the competency requirements. Demonstrates (inparts) frequently with minimal support and guidance. _**_Competent _**_Consistently demonstrates the full range of the competencywithout guidance. Extends the competency to difficult and unknownsituations as well. _**_Expert _**_Applies the competency in all situations and is serves as a guideto others as well. _**_Master _**_Coaches others and builds organizational capability in thecompetency area. Serves as a key resource for that competency and isrecognised within the entire organization. _ * Behavioral Competencies * Formulation &Prioritization * Client centricity * Execution Excellence * Passion for Results * Confidence * Business Acumen ### Deliver #### _No. _****_Performance Parameter _****_Measure _*** Analyses data sets and provide relevant information to the client No. Of automation done, On-Time Delivery, CSAT score, Zero customerescalation, data accuracy Data Analysis