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Careers at Tekki Web Solutions Pvt. Ltd | IT Jobs in Ludhiana
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Customer Support Manager

Full Time
9 Apr 2025
Ludhiana
Verified by Turrior

Content + Source + Freshness • 13 Dec 2025 • 95% confidence

70 / 100

Offer value

Moderate value score attributed to a competitive salary range for the region, a growing company, and roles focused on customer satisfaction but limited advancement opportunities.

  • Competitive salary: 15,000–19,000 INR/month
  • Opportunities to lead customer service initiatives
  • Recognition through prominent IT company
Pros
  • Competitive salary for customer support roles in Ludhiana
  • Experience at a recognized company in IT sector
  • Role involves leading and shaping customer service strategies
Cons
  • Limited upward mobility in customer support functions
  • Pressure to maintain high client satisfaction levels
  • Potentially high workload in peak times

Who it's for

Mid-level • On-site

Good fit
  • Customer support professionals ready to lead a team
  • Individuals who excel at client interaction
  • Candidates focused on enhancing customer satisfaction
Not recommended for
  • New graduates without experience in customer support
  • Individuals uninterested in team leadership roles
  • Job seekers looking for remote work

Motivation fit

Desire to improve client satisfaction and service qualityInterest in strategic aspects of customer supportWillingness to lead teams and foster a customer-centric culture

Key skills

Customer service managementTeam leadershipClient relationship buildingProblem-solving and conflict resolution
Score: 70/100 AI verified analysis

About the job

Apply for the Customer Support Manager job at Tekki Web Solutions in Ludhiana. We're looking for experienced professionals to lead customer service efforts and ensure client satisfaction.

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End-to-end AI hiring for modern HR teams

Turrior uses artificial intelligence to create job listings, automate candidate screening, conduct video interviews, and apply comprehensive AI scoring — helping companies hire faster, more accurately, and with lower operational costs.

Key benefits:

  • AI-powered job creation and structured job data
  • Intelligent candidate screening and automated shortlisting
  • Video interviews with AI-based answer analysis
  • Comprehensive AI scoring of skills, experience, and role fit
  • Recruitment process automation and reduced time-to-hire

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