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Customer experience specialist – German

13 Apr 2022
Verified by Turrior

Content + Source + Freshness • 13 Dec 2025 • 95% confidence

75 / 100

Offer value

Moderate value due to appealing pay for entry-level roles and a positive team culture, balanced by the limited career growth potential.

  • Hourly wage of €13 + 8% holiday pay
  • Flexible work from home and office options
  • Weekly team building and social events
Pros
  • Competitive hourly wage with flexible scheduling
  • Strong team culture and social activities
  • Opportunities for interaction with various clients across multiple channels
Cons
  • Limited career advancement opportunities
  • Part-time position may not suit all applicants
  • Variable work hours might not offer consistent income

Who it's for

Entry-level / Student • Flexible (office or remote)

Good fit
  • Students looking for entry-level part-time roles
  • Fluent German speakers with a knack for customer service
  • People who value a collegial team environment
Not recommended for
  • Individuals requiring full-time, fixed hours
  • Candidates uninterested in a team-oriented culture
  • Professionals seeking advanced career paths in customer service

Motivation fit

Enjoyment in helping others and resolving queriesInterest in a dynamic work environment with flexibilityDesire for an informal and friendly workplace culture

Key skills

Customer serviceCommunication (oral and written)Empathy and problem-solvingTeamwork and collaboration
Score: 75/100 AI verified analysis

About the job

The Customer Happiness Team is looking for a German-speaking addition to the team.
€13 p/h + 8% holiday pay.

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Profile
Do you like to make people happy? Are you social and empathetic, and great at both written and oral communication in German and English? Do you like working when it suits you and to receive a good pay? Do you believe having fun is just as important as working hard? Then we have a gig just for you!

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CHT
The Customer Happiness Team is a team of about 20 students and customer experience specialists, located in Nijmegen. We work for brands like MR MARVIS, Matt Sleeps and POGS headphones, by taking good care of their customers’ questions and requests. Either from home or at the office right in front of Nijmegen Central Station. We man all channels, such as email, phone, chat and social media. Whatever the client wants.

As we like being a team, we like doing team building. Weekly drinks at the office, awesome team parties at TKB, intense table tennis sessions or just spontaneously hanging out. Whatever suits you.

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The position
At the moment, we have several opportunities available. If you’re interested, just get in touch and we’ll find one or more suitable clients for you.

You’ll get a laptop and headset from us, and at the office we have desks with 27″ displays. Prefer working from home? Not a problem.

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Salary: €13 p/h + 8% holiday pay. 
Starting date: ASAP
Hours per week: 16 or more

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Interested? Whatsapp or call Jop at +31623367223, or send an email to jop@customerhappiness.team

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Turrior uses artificial intelligence to create job listings, automate candidate screening, conduct video interviews, and apply comprehensive AI scoring — helping companies hire faster, more accurately, and with lower operational costs.

Key benefits:

  • AI-powered job creation and structured job data
  • Intelligent candidate screening and automated shortlisting
  • Video interviews with AI-based answer analysis
  • Comprehensive AI scoring of skills, experience, and role fit
  • Recruitment process automation and reduced time-to-hire

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